Customer Services Liaison Officer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time
Job Summary

The Export Shipment Coordinator will be responsible for performing export flight shipment manifesting matters, ensuring accurate flight data creation, conducting Dangerous Goods checking, and liaising with airline representatives. The ideal candidate will have relevant experience, good PC knowledge, and excellent communication skills.

Responsibilities

- Perform export flight shipment manifesting matters in accordance with airline requirements
- Ensure accurate flight data creation
- Conduct Dangerous Goods checking and acceptance/rejection
- Liaise with airline representatives on flight handling details and special requirements

Requirements

- Diploma or F.5 qualification with 2-4 years of relevant experience
- Good PC knowledge including MS Office
- Fast and accurate typing skills
- Independence, co-operation, self-initiative, and ability to work under pressure

What We Offer

We provide a competitive remuneration package, including a 5-day work week, 12 days annual leave, double pay, performance bonus, medical scheme, life insurance, travel allowance, and education subsidy.

About Us

Asia Airfreight Terminal Co. Ltd. is a leading air cargo terminal based at Hong Kong International Airport, serving over 60 international leading airlines.

  • Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full time

    Royal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lacoste Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team. As a key member of our supply chain team, you will be responsible for providing excellent customer service to our B2B customers in South APAC.Your primary duties will include:Acting as the main point of contact between our customers and supply chain...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full time

    Company Overview:The Board of Management of The Chinese Permanent Cemeteries is a unique organization dedicated to providing compassionate and dignified burial services to the Chinese community. As a Customer Services Officer, you will play a vital role in upholding our organization's commitment to excellence and customer satisfaction.


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    About Us:Asia Airfreight Terminal Co. Ltd. is an air cargo terminal based at Hong Kong International Airport, serving over 60 international leading airlines.We offer a comprehensive range of quality services, from physical cargo handling to documentation processing.Our team is dedicated to providing exceptional customer service and ensuring seamless export...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full time

    Job OverviewWe are seeking a Bell Service Agent to join our team at Nina Hotel Kowloon East in Hong Kong.Key Responsibilities:Provide exceptional customer service by extending warm welcomes and appreciations to every guest and patron.Greet guests at the hotel entrance upon their arrival, delivering their baggage on time as required.Conduct bell service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Nityo Infotech Full time

    Job Description:The Customer Service Officer will be responsible for handling customer inquiries and providing support via phone. This role requires strong communication skills, a member experience focus, and the ability to understand clients' needs and demands.Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    About The PositionWe are looking for a highly motivated and experienced professional to fill the role of Assistant Marketing Manager.This is a unique opportunity to work with a renowned organization like HKTDC and contribute to its mission of promoting Hong Kong's trade with the world.The successful candidate will have the chance to work on various projects,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time

    Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full Time Hong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    About the Role:We are seeking an experienced Customer Services Officer to join our team at Asia Airfreight Terminal Co. Ltd. As a key member of our customer services department, you will be responsible for ensuring seamless export flight shipment handling activities.Key Responsibilities:Manifesting and Flight Data Management: Perform export flight shipment...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionCompany OverviewAt Mass Transit Railway, we are committed to delivering exceptional customer experiences across our high-speed rail network. As a Customer Engagement Officer, you will play a vital role in ensuring that our customers receive top-notch service and support.


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Officer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    Customer Services Officer (1-Year contract) The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service. Job Requirements: Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage) 1 year working experience in life...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full time

    About the Role:We are seeking a highly skilled and organized Receptionist and Administrative Officer to join our Eureka Language Services Limited team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling reception-related tasks, and performing various administrative duties. This is an...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Some careers shine brighter than others If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) helps...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    Job OverviewThe BOC Group Life Assurance Company Limited is seeking a dedicated and customer-focused individual to join our team as a Customer Services Officer. In this role, you will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job Summary:We are looking for a highly skilled Marketing & Academy Liaison Officer to join our team at MTR Corporation.The ideal candidate will be responsible for developing and implementing marketing strategies to promote the MTR Academy's programs. This will involve creating engaging content for digital channels, managing online platforms, and driving...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full time

    Job DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...


  • Hong Kong, Central and Western District, Hong Kong SAR China PrimeCredit Limited Full time

    Customer Service Officer, Service Hotline & Digital Services (With Gratuity) 6 days ago Be among the first 25 applicants Responsibilities: Handle phone enquiries and requests on credit card in a professional manner, including but not limited to statement and transaction information, marketing/promotion programs, customer information updates, etc. Handle...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    Customer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...