Customer Services Officer

2 weeks ago


Hong Kong Island, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time
Customer Services Officer (1-Year contract)

The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.

Job Requirements:

  • Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
  • 1 year working experience in life insurance with solid customer relationship management experience
  • Excellent customer-service mindset with effective interpersonal and communication skills
  • Good team player, able to work independently, and willing to work overtime
  • Positive, attentive to details, and good organizing skills
  • Conversant with MS Word, Excel, and Chinese Word Processing
  • Proficient in spoken and written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

We offer a 5-day work week, an attractive remuneration package, and excellent training and development opportunities. Interested parties please apply with a full resume including expected salary to: The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 King's Road, Taikoo Shing, Hong Kong or e-mail to: hr@boclife.com.hk

(Data collected will be used for recruitment purposes only.)

Seniority Level: Entry level

Employment Type: Contract

Job Function: Customer Service

Industries: Insurance

#J-18808-Ljbffr

  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)Client DescriptionOur Client is an online retail/trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to...


  • Hong Kong Island, Hong Kong SAR China Argyll Scott Full time

    A leading organization is seeking a customer service specialist to join their expanding business in Hong Kong.Acting as the first point of contact, you will deliver excellent customer service and member experience in an efficient and effective manner.Requirements:Min 1-2 years of experience in customer service industry where call centre experience is an...


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...


  • Hong Kong Island, Hong Kong SAR China DBS Bank Full time

    Job Description - Senior Officer, Customer Service Officer (Licensed), Consumer Banking (2300006J)Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage...


  • Hong Kong, Central and Western District, Hong Kong SAR China Nityo Infotech Full time

    Job Description:The Customer Service Officer will be responsible for handling customer inquiries and providing support via phone. This role requires strong communication skills, a member experience focus, and the ability to understand clients' needs and demands.Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Customer Service OfficerJob No.: 493735Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Customer Services, Relationship ManagementResponsibilities:Champion the one-stop personal banking services at branchesDeliver quality customer services through counter transactionsIdentify existing and prospective...


  • Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time

    Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full Time Hong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Officer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    Customer Services Officer (1-Year contract) The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service. Job Requirements: Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage) 1 year working experience in life...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full time

    About the Role:We are seeking a highly skilled and organized Receptionist and Administrative Officer to join our Eureka Language Services Limited team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling reception-related tasks, and performing various administrative duties. This is an...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    Job OverviewThe BOC Group Life Assurance Company Limited is seeking a dedicated and customer-focused individual to join our team as a Customer Services Officer. In this role, you will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.


  • Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full time

    Royal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Job DescriptionHandle customer enquiries & provide after-sales support to ensure customer satisfactionMonitor project status & update control recordProvide suggestions to uplift service levelJob RequirementsDegree holder in any disciplinesMin. 1 year of client servicing experience preferably in Logistics industryProficient in both English and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    Customer Services Officer (Airline Services)About the CompanyAsia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    About the RoleWe are looking for a highly motivated and experienced Personal Banking Officer to join our team in the Customer Services department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting back-end branch operations, and identifying opportunities to grow our business.ResponsibilitiesProvide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About UsMTR Corporation is a leading transportation provider in Hong Kong, operating a comprehensive network of Mass Transit Railway lines. We are committed to providing safe, efficient, and reliable services to our customers.Job OverviewThis role is an exciting opportunity to join our team and contribute to the success of our High Speed Rail operations. As...