Customer Services Officer
2 weeks ago
The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.
Job Requirements:
- Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
- 1 year working experience in life insurance with solid customer relationship management experience
- Excellent customer-service mindset with effective interpersonal and communication skills
- Good team player, able to work independently, and willing to work overtime
- Positive, attentive to details, and good organizing skills
- Conversant with MS Word, Excel, and Chinese Word Processing
- Proficient in spoken and written English and Chinese
- Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset
We offer a 5-day work week, an attractive remuneration package, and excellent training and development opportunities. Interested parties please apply with a full resume including expected salary to: The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 King's Road, Taikoo Shing, Hong Kong or e-mail to: hr@boclife.com.hk
(Data collected will be used for recruitment purposes only.)
Seniority Level: Entry level
Employment Type: Contract
Job Function: Customer Service
Industries: Insurance
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