Customer Service Representative
5 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email channels.
You will handle all types of banking, credit, and investment inquiries, as well as social media inboxes. In addition, you will handle escalation cases, provide training and coaching to new team members, and contribute to the improvement of our customer service processes.
To succeed in this role, you should have a strong background in customer service, preferably in the financial services industry. You should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
About Standard CharteredWe are an international bank that is committed to making a positive difference in the lives of our clients, communities, and employees. We value diversity and inclusion, and we strive to create a workplace where everyone feels respected and valued.
We offer a competitive salary and benefits package, including core bank funding for retirement savings, medical and life insurance, and time-off policies. We also offer flexible working options, proactive wellbeing support, and a continuous learning culture.
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Customer Service Representative
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Hong Kong Island, Hong Kong SAR China KGI HONG KONG LIMITED Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Private Client Services. As a key member of our team, you will be responsible for providing quality and professional customer services to clients, including order placing and IPOs processing.Responsibilities:Provide exceptional customer service to clients...
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Customer Service Representative
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Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we are looking for a Customer Service Representative to join our dynamic team.The ideal candidate will provide exceptional service to guests in the lobby and Concierge counter, ensuring a seamless experience throughout their stay.Responsibilities include greeting guests, assisting with plans and arrangements, and providing...
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Customer Service Representative
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Professional Customer Service Representative
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Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob Description:We are seeking a highly motivated and customer-focused Professional Customer Service Representative to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences through counter transactions and sales services.Key...
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Insurance Customer Service Representative
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Hong Kong Island, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeAt BOC Group Life Assurance Company Limited, we're seeking a highly skilled Customer Services Officer to join our team.Key ResponsibilitiesProvide exceptional customer service to policyholders and bank representatives.Analyze customer feedback and develop solutions to improve service quality.Requirements:Diploma or above with professional insurance...
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Customer Service Representative
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Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeJob Description:We are seeking a highly motivated and detail-oriented Customer Services Officer to join our team at The Board of Management of the Chinese Permanent Cemeteries.Main Responsibilities:Provide exceptional customer service to clients and members of the public, responding to enquiries and complaints in a timely and professional manner.Assist in...
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Customer Service Representative
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Hong Kong, Central and Western District, Hong Kong SAR China 朗喬 Immerse Languages Full timeRole OverviewWe are seeking a Customer Service Representative to join our team at Immerse Languages Institute, a leading language centre offering over 12 languages.Key Responsibilities:Respond to inquiries and provide information about our language courses and services.Conduct needs analysis and recommend suitable courses to meet clients' language learning...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Part timeAs a Customer Service Representative at HKT, you will play a vital role in ensuring customer satisfaction by handling inquiries via various digital channels. Your primary objective is to identify opportunities to enhance customer engagement and loyalty during interactions.To achieve this goal, you must follow established procedures and workflows to complete...
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Customer Service Representative for Luxury Goods
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Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited seeks a Customer Service Representative to support the daily operations of our high-end jewelry store. As a key member of our team, you will provide exceptional customer service aligned with company standards.Key Responsibilities:Support store operations and ensure seamless customer experiences.Act as a liaison between the store and...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full timeAbout UsAt Asia Airfreight Terminal Co. Ltd., we strive to provide exceptional air cargo handling services to our clients. Our team of experts is dedicated to ensuring that every shipment is handled with care and efficiency.Our ServicesPhysical cargo handlingDocumentation processingFlight manifestingDangerous Goods checkingLiaison with airline...
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Customer Service Representative
7 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited: Seeking a Foreign Language Support SpecialistAbout the Role:We are looking for a highly skilled Foreign Language Support Specialist to join our international customer service team. The ideal candidate will be fluent in Spanish, Italian, German, Dutch, Polish, or French and have excellent communication skills.Key...
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Customer Accounts Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full timeSCOPE Customer Accounts Representatives are responsible for working closely with the Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA and regional Customer Accounts Departments to provide customers with the best possible service and support. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Performs order releases, new account...
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Customer Engagement Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Eli Lilly and Company Full timeEli Lilly and Company is seeking a Customer Engagement Representative to engage customers in patient-centric VBS dialogues to create value for customers.Main Responsibilities:Collaborate with cross-functional teams to create exceptional customer experiences and achieve business goals.Develop pre-call and post-call plans that are centric to gain customer...
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Credit Services Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full timeAbout the PositionThe Customer Accounts Representative III role is a senior-level position that requires 4+ years of working experience. As a representative, you will be responsible for performing various tasks, including order releases, new account set ups, and credit investigations.You will work closely with the Customer Service Team and the corporate...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Mox Bank Full timeMox Bank is built by and for individuals who aspire to live life to the fullest – we call them Generation Mox. The name Mox reflects the endless opportunities we can create, including Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration.At Mox Bank, everything from our products to features is designed based on customer...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeAt Computer And Technologies Holdings Limited, we are committed to providing exceptional service to our valued customers. As a Customer Services Officer, you will be responsible for handling telephone and email enquiries in a professional manner, ensuring that customer satisfaction is met.Key Responsibilities:Manage incoming customer calls and emails,...
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Customer Service Ambassador
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeYour Role as a Customer Service RepresentativeYou will develop a good relationship with customers by personalized interactions, providing innovative solutions and recommendations to different types of requests. You will also be able to consult and advise customers on travel needs and provide accurate and timely information.
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Part timeCompany OverviewHKT is a leading telecommunications company that provides innovative solutions to customers. Our team is committed to delivering exceptional service and ensuring customer satisfaction.
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Customer Service Representative
2 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeCustomer Services Officer (1-Year contract)The role involves providing quality customer service to internal and external stakeholders, handling enquiries and feedback effectively.About the JobDegree or above in a relevant field, preferably with professional insurance qualifications such as IIQE or FLMI.At least 1 year of experience in life insurance with...
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Senior Customer Services Manager
7 days ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....