Customer Service Representative
7 days ago
Classy Wheeler Limited: Seeking a Foreign Language Support Specialist
About the Role:
We are looking for a highly skilled Foreign Language Support Specialist to join our international customer service team. The ideal candidate will be fluent in Spanish, Italian, German, Dutch, Polish, or French and have excellent communication skills.
Key Responsibilities:
- Provide customer support via phone, email, and live chat
- Process orders and manage interactions with other departments
- Ensure customers have a seamless buying experience
- Offer after-sales service and troubleshooting assistance
- Handle customer complaints and provide exceptional service
Requirements:
- Must be eligible to work in Hong Kong
- Proficient in at least one foreign language
- Excellent communication and problem-solving skills
- Prior experience in customer service is a plus
- Fresh graduates welcome to apply
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