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Customer Service Representative

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

We are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative (Part-time).

In this role, you will be responsible for delivering exceptional customer experiences to our members and guests.

The successful candidate will have:

  • Proven experience in handling customer inquiries and complaints in a fast-paced environment;
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups;
  • Knowledge of museum operations and practices an asset;
  • Flexibility to work varied shifts, including weekends and holidays;

Requirements include:

  • A higher diploma or above in any discipline;
  • At least 2 years of relevant experience in a customer-facing environment;
  • Excellent communication skills in English, Chinese, and Putonghua, with proficiency in other languages an advantage;