Insurance Customer Service Representative
7 days ago
At BOC Group Life Assurance Company Limited, we're seeking a highly skilled Customer Services Officer to join our team.
Key Responsibilities- Provide exceptional customer service to policyholders and bank representatives.
- Analyze customer feedback and develop solutions to improve service quality.
Requirements:
- Diploma or above with professional insurance qualifications (e.g. IIQE, FLMI) is an advantage.
- 1 year of experience in life insurance with solid customer relationship management skills.
- Excellent interpersonal and communication skills.
- Good team player with ability to work independently and handle overtime.
- Positive attitude with attention to detail and good organizational skills.
- Proficient in MS Word, Excel, and Chinese Word Processing.
- Conversant in spoken and written English and Chinese.
- Preferring candidates with good command of spoken Mandarin; proficiency in other Chinese dialects is an asset.
Benefits:
- 5-day work week.
- Attractive remuneration package.
- Excellent training and development opportunities.
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