Executive, Operations-Customer Services

Job OverviewThe ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in customer service management.Key ResponsibilitiesLead the Customer Service Team in delivering high-quality day-to-day operations and exceptional customer experiences.Monitor team performance, coach staff, and manage contract...

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

Job OverviewWe are looking for an experienced professional to lead our IT service delivery operations in Hong Kong. As a Customer Service Assurance Manager, you will be responsible for ensuring exceptional customer satisfaction through effective service management.ResponsibilitiesAct as a single point of contact for key customers, providing timely...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Job Description:The Executive Service Associate will be responsible for delivering exceptional service to our VIP banking customers, driving revenue growth through strategic cross-selling, and building strong relationships with clients.Main Responsibilities:Provide proactive business solicitation and relationship-building activities to satisfy clients'...

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

About UsCrossings Executive Search is a leading recruitment agency specializing in high-level placements within the insurance and financial sectors. Our team of experts has extensive knowledge of the industry and a deep understanding of our clients' needs.Job DescriptionWe are seeking an experienced Customer Service Operations Manager to join our team. The...

Job DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

Job OverviewWe are seeking an experienced Operational Management Executive to join our team as Chief Operations Manager.ResponsibilitiesManage a portfolio of cleaning services contracts, driving operational efficiency and effectiveness.Develop and maintain relationships with clients as a business partner.Collaborate with internal departments to drive the...

We are looking for a highly motivated and customer-focused Client Service Representative to join our team at Global Executive Consultants Ltd.Job Overview:Primary Responsibilities:Respond to customer inquiries and concerns in a timely and professional manner.Provide accurate product information and company policies to customers.Assist with order processing,...

Jebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service.Purpose of the...

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Join to apply for the Customer Service Executive role at ChubbBe among the first 25 applicants.ResponsibilitiesAnswer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.Manage email correspondence and address customer enquiries.Maintain a professional image when providing business...

($17-25K) (Senior) Customer Service Executive - Cargo2 weeks ago Be among the first 25 applicantsDirect message the job poster from HKT TeleservicesYour role:Serve as the first point of contact for users and internal stakeholders seeking assistance with cargo-related inquiries, technical support, and service requests.Log users' requests into the system,...

Customer Care Executive – Luxury Brand (Ref. No.: 26544)Our client, a well known Luxury Brand, is looking for a high-caliber person to fill the position.Job DutiesRespond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, chat, or other communication channels.Provide accurate and detailed information about...

We are seeking an exceptional individual to join our team as a Branch Customer Service Officer. As a key member of our operations, you'll be responsible for providing top-notch customer service and ensuring seamless interactions between clients and our banking professionals.The typical working schedule is from Monday to Friday, with flexible hours that can...

Act as the point of contact at the Sands Lounge with Sales team and VIP patrons. Maintain the Sands Lounge operation smoothly including ferry ticketing and providing excellent lounge services to VIP patrons. Responsible for completing the ferry daily report and distribute to respective departments on timely basis. Provide administrative support for sales...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...