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Customer Experience Representative

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time

Lululemon Athletica is a dynamic and growing company that's passionate about providing exceptional customer experiences. We're seeking a Customer Experience Representative to join our team, who can deliver outstanding service to our guests and drive sales growth through effective product knowledge and technical expertise.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing personalized product recommendations to guests based on their needs and preferences;
  • Engaging with customers to understand their concerns and resolve any issues promptly and professionally;
  • Maintaining a high level of product knowledge and staying up-to-date on new products and promotions;
  • Collaborating with colleagues to achieve sales goals and drive business results;
  • Participating in visual merchandising activities to maintain a visually appealing store environment.