Customer Experience Representative
2 weeks ago
We are seeking a skilled Customer Services Officer to join our team at Computer And Technologies. In this role, you will be responsible for handling incoming calls from our customer hotline and providing quality services to meet their needs.
As a key member of our Call Centre team, you will provide administrative support and maintain day-to-day operations and functions of our EV Charging Network. You will also handle customers' enquiries and complaints in a timely and professional manner.
Key Responsibilities- Handle incoming calls from customer hotline and provide quality services
- Identify customer needs and provide solutions
- Provide administrative support in Call Centre
- Maintain day-to-day operation and functions of EV Charging Network
- Handle customers' enquiries and complaints
- 1+ year experience in telesales/sales/customer service/sales coordinator or related fields
- Fresh Graduates welcome
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