Customer Experience Specialist: Complaint Resolution

We are seeking a highly skilled Complaints Resolution Specialist to join our team at Global Executive Consultants Ltd.About the RoleThe successful candidate will assist in designing and implementing policies and internal control mechanisms to enhance quality service in our branches. This includes coordinating with internal and external parties to manage...

Job Role: Assistant Manager, Customer ServiceWe Are Looking For:A university graduate in business, finance, language studies, or other relevant fields.Proficiency in English and Chinese, both verbally and in writing.A minimum of 5 years of experience in complaint handling, preferably in a financial institution.Responsibilities:Handle customer inquiries and...

Job DescriptionWe are seeking a Customer Service Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key Responsibilities:Resolve customer complaints via phone or in writing with courtesy and efficiency, ensuring timely and effective resolution of issues.Carry out investigations and collaborate closely with relevant parties to resolve...

Job OpportunityWe are seeking a highly skilled and experienced professional to join our team as a Customer Resolution Manager. In this role, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key ResponsibilitiesHandle customer complaints in a...

About the RoleWe are seeking a highly skilled Customer Resolution Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our Customer Resolution Unit, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key...

About the RoleWe are seeking an experienced Assistant Manager, Customer Resolution to join our team. As a key member of our Customer Resolution Unit, you will be responsible for handling customer enquiries and resolving complaints in a professional manner.Key ResponsibilitiesHandle customer enquiries and resolve complaints in a timely and professional...

We are seeking a Senior Resolution Specialist to join our team in resolving customer complaints professionally and efficiently.About the RoleIn this role, you will be responsible for handling customer complaints in a prompt and thorough manner, conducting investigations, and rendering quality resolutions. You will also manage your time effectively to meet...

At Company 28 - Manulife (International) Limited, we are looking for an experienced Customer Resolution Manager to join our team. This role is responsible for handling customer complaints in a professional manner.About the RoleWe offer a competitive salary of $80,000 per annum, plus benefits packages that include flexible work policies and strong work-life...

About UsHSBC is a world-class institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global international bank. Our company overview highlights our commitment to delivering on promises by providing life insurance products and services to clients throughout the Asia-Pacific Region.Company OverviewWe...

At Prudential plc, we strive to create a culture where everyone can thrive and grow. We believe that our people are the key to achieving our purpose of being partners for every life and protectors for every future.Job SummaryThis role plays a critical part in enhancing customer experience by managing a team responsible for handling customer complaints. As a...

We are Classy Wheeler Limited, a luxury retail firm with high-end clients in the fashion, watches and jewelry, leather goods, and accessories industries. Our team is seeking a Customer Experience Specialist to support our business in Hong Kong.Job DescriptionAs a Customer Experience Specialist, you will be responsible for:Providing exceptional customer...

About the RoleDBS Bank is seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional service and support through various channels including phone, email, social media, and chat.Main ResponsibilitiesProvide one-stop service to...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...

Top Reasons to Work with TDCXTDCX offers a dynamic work environment with attractive remuneration, great perks, and performance incentives. Our comprehensive medical, insurance, or social security coverage ensures your well-being. Enjoy world-class workspaces and engage in activities that foster a positive culture.We prioritize your career growth with strong...

Role OverviewWe are seeking an experienced Senior Dispute Resolution Specialist to join our team. In this role, you will be responsible for investigating and resolving customer disputes related to transactions, ensuring a fair and timely outcome.Key ResponsibilitiesInvestigate and resolve customer disputes in a professional and efficient manner.Engage with...

The OpportunityWe are seeking a skilled and experienced PayPal Dispute Resolution Specialist to join our team. As a key member of our dispute resolution team, you will be responsible for investigating and resolving customer disputes related to transactions, such as unauthorized charges, billing errors, product or service quality issues.The RoleYou will...

Dispute Resolution Specialist - EcommerceLooking for a challenging and rewarding role in dispute resolution? We have an exciting opportunity for you to join our expanding team at GTEcom BV as a PayPal Disputes Agent.About the RoleWe are seeking a highly motivated and detail-oriented individual to investigate and resolve customer disputes related to...

Your RoleOversee and address customer complaints across multiple channels in relation to mobile network services, ensuring timely resolution and high customer satisfaction.Conduct thorough analysis of customer network experience and implement effective management strategies to improve service quality and reduce complaints.Collaborate with other Business...

Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at Zurich Insurance Company.Key ResponsibilitiesHandle personal line claims focusing on Home and Retail PropertyManage standard complex claims in a customer-centric mannerDevelop claims case strategies to ensure appropriate reserves and investigationsAcquire and organize...

Unlock a Rewarding Career with AXAAt AXA, we're committed to helping individuals, businesses, and societies thrive. As a Customer Retention Officer, you'll play a vital role in protecting what matters most to our customers.About the RoleWe're seeking an exceptional individual to join our team as a Customer Retention Officer. In this dynamic role, you'll be...