Customer Experience Specialist: Complaint Resolution

We are seeking a highly skilled Complaints Resolution Specialist to join our team at Global Executive Consultants Ltd.About the RoleThe successful candidate will assist in designing and implementing policies and internal control mechanisms to enhance quality service in our branches. This includes coordinating with internal and external parties to manage...

Compliance and Risk ManagementCiti, a global leader in financial services, is seeking a highly skilled Senior Compliance Analyst - Complaint Resolution Specialist to join our team. With over 200 years of experience, we provide a broad range of financial services and products to clients worldwide.This role is part of our efforts to deliver exceptional...

Company Overview: Citi, a leading global financial services company, has been connecting millions of people across hundreds of cities and countries for over 200 years. Our unparalleled global network enables us to provide a broad range of financial services and products to clients worldwide.About the Role: As a Financial Services Specialist - Complaint...

Job Role: Assistant Manager, Customer ServiceWe Are Looking For:A university graduate in business, finance, language studies, or other relevant fields.Proficiency in English and Chinese, both verbally and in writing.A minimum of 5 years of experience in complaint handling, preferably in a financial institution.Responsibilities:Handle customer inquiries and...

Job DescriptionWe are seeking a Customer Service Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key Responsibilities:Resolve customer complaints via phone or in writing with courtesy and efficiency, ensuring timely and effective resolution of issues.Carry out investigations and collaborate closely with relevant parties to resolve...

At Company 28 - Manulife (International) Limited, we are looking for an experienced Customer Resolution Manager to join our team. This role is responsible for handling customer complaints in a professional manner.About the RoleWe offer a competitive salary of $80,000 per annum, plus benefits packages that include flexible work policies and strong work-life...

We are seeking a Senior Resolution Specialist to join our team in resolving customer complaints professionally and efficiently.About the RoleIn this role, you will be responsible for handling customer complaints in a prompt and thorough manner, conducting investigations, and rendering quality resolutions. You will also manage your time effectively to meet...

About UsHSBC is a world-class institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global international bank. Our company overview highlights our commitment to delivering on promises by providing life insurance products and services to clients throughout the Asia-Pacific Region.Company OverviewWe...

At Prudential plc, we strive to create a culture where everyone can thrive and grow. We believe that our people are the key to achieving our purpose of being partners for every life and protectors for every future.Job SummaryThis role plays a critical part in enhancing customer experience by managing a team responsible for handling customer complaints. As a...

Job Description:We are seeking an experienced Customer Experience Excellence Manager to join our team at Bank of China (Hong Kong) Limited.About the Role:The successful candidate will be responsible for handling customer complaints and feedback in a timely manner, while minimizing reputational risk and aligning with overall business strategies.Liaise with...

We are Classy Wheeler Limited, a luxury retail firm with high-end clients in the fashion, watches and jewelry, leather goods, and accessories industries. Our team is seeking a Customer Experience Specialist to support our business in Hong Kong.Job DescriptionAs a Customer Experience Specialist, you will be responsible for:Providing exceptional customer...

About the RoleDBS Bank is seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional service and support through various channels including phone, email, social media, and chat.Main ResponsibilitiesProvide one-stop service to...

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

Role OverviewWe are seeking an experienced Senior Dispute Resolution Specialist to join our team. In this role, you will be responsible for investigating and resolving customer disputes related to transactions, ensuring a fair and timely outcome.Key ResponsibilitiesInvestigate and resolve customer disputes in a professional and efficient manner.Engage with...

About the JobAt Snaphunt, we're looking for a skilled Sales and Customer Experience Leader to join our team.Key Responsibilities:Manage a team of representatives offering exceptional customer support.Oversee the customer service process, ensuring timely resolution of issues and complaints.Conduct quality assurance surveys with customers to gather feedback...

About Hang Seng BankHang Seng is committed to delivering exceptional service and building a reputation as a trusted financial institution. To achieve this, we need talented professionals like you to join our team.Salary InformationWe offer a competitive salary for this role, estimated to be around HKD 60,000 - 80,000 per month, depending on experience.Job...

Dispute Resolution Specialist - EcommerceLooking for a challenging and rewarding role in dispute resolution? We have an exciting opportunity for you to join our expanding team at GTEcom BV as a PayPal Disputes Agent.About the RoleWe are seeking a highly motivated and detail-oriented individual to investigate and resolve customer disputes related to...

Job DescriptionPrudential is a leading life insurance and asset management group, committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion that empowers our people, customers, and partners.About the RoleThis key position reports directly to the Senior...

Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at Zurich Insurance Company.Key ResponsibilitiesHandle personal line claims focusing on Home and Retail PropertyManage standard complex claims in a customer-centric mannerDevelop claims case strategies to ensure appropriate reserves and investigationsAcquire and organize...

Unlock a Rewarding Career with AXAAt AXA, we're committed to helping individuals, businesses, and societies thrive. As a Customer Retention Officer, you'll play a vital role in protecting what matters most to our customers.About the RoleWe're seeking an exceptional individual to join our team as a Customer Retention Officer. In this dynamic role, you'll be...