Customer Experience Excellence Manager

About UsHermès is a leading luxury brand dedicated to delivering exceptional customer experiences.Salary$80,000 - $120,000 per yearJob DescriptionAs a Customer Experience Manager at Hermès, you will be responsible for driving service excellence and enhancing the overall in-store experience for our discerning customers.ResponsibilitiesLead by example and...

Job DescriptionPrudential is a leading life insurance and asset management group, committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion that empowers our people, customers, and partners.About the RoleThis key position reports directly to the Senior...

Job DescriptionWe are seeking a highly skilled Customer Service Agent to join our team at Maersk. This role involves owning and managing the customer experience of small/mid-sized customers, ensuring seamless interactions across all channels.Key ResponsibilitiesManage customer service operations for our online shopping platform, delivering exceptional...

Our Vita Green Health Product Company Limited is seeking a seasoned Customer Experience Manager to lead the planning, development, and execution of CRM strategy and customer roadmap.Job DescriptionAs a key member of our team, you will work closely with Brand, Sales, and Digital teams to acquire, grow, and nurture customers. Your primary responsibilities will...

About UsManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial advice, insurance, and wealth and asset management solutions...

Job Description:This is a highly challenging and rewarding role for an experienced professional in customer experience management.About Hang Lung PropertiesHang Lung Properties is a leading Hong Kong-based luxury retail property developer, with a strong focus on delivering exceptional customer experiences across our portfolio.Main Responsibilities:Develop...

Job OverviewWe are seeking a skilled Customer Experience Manager to join our team at Maersk. As a key member of our customer service operations, you will play a critical role in delivering exceptional experiences for our small and mid-sized customers.

Overview:The Zeal Group seeks an experienced Customer Experience Manager to provide premium services to VIP Customers and drive seamless experiences during site visits.Job SummaryWe are looking for a highly motivated individual with 3+ years of experience in Client Relations and Administrative roles in the Banking and Financial services industry. As a key...

TaiKang (Hong Kong) Preparatory Office invites applications for the position of Senior Customer Services Manager.About UsTaiKang (Hong Kong) Preparatory Office is a leading provider of life insurance solutions. We are committed to delivering exceptional customer experiences and fostering long-term relationships with our clients.The RoleWe are seeking an...

About AIA and the RoleAIA Blue Cross (Asia-Pacific) Company Limited is a leading insurance provider seeking a skilled Customer Experience Strategist to drive digital engagement, manage customer feedback, and optimize the customer journey.As a Manager, Customer Experience & Service Design, you will play a crucial role in crafting compelling visual designs...

Shangri-La is looking to hire a skilled Customer Experience Manager for our Events Operations team. This role requires an individual with excellent command of spoken English, at least 3 years of relevant working experience, and exceptional guest interaction skills.Job DescriptionWe are seeking a highly motivated and organized professional who can provide...

Cathay Pacific Airways Limited is a leading international airline that requires a seasoned professional to join its team as a Customer Experience Recovery Manager. This is a challenging and rewarding role that involves coordinating and leading the recovery efforts for customers impacted by flight disruptions and service failures.The successful candidate will...

Unlock Your Potential at Hang Seng Bank LimitedA Career with Hang Seng Bank LimitedHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a...

Job Description:We are seeking a high-calibre professional to join our team as an Affluent Customer Experience Manager.Company Overview:HSBC offers opportunities, support and rewards that will take you further. We provide world-class wealth and personal banking solutions, directing business development with a focus on customers.Job Responsibilities:Be the...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

Job DescriptionAt Prudential, we are committed to creating a culture that values diversity and inclusion. As a Senior Manager, Customer Experience, you will play a vital role in driving our customer experience strategy and delivering exceptional experiences for our customers.Key Responsibilities:Craft end-to-end customer journeys to foster engagement and...

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Excellence Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various channels.Job DescriptionDeliver timely and effective responses to customer inquiries through phone,...

Job Title: Customer Experience StrategistCompany Overview: Bank of China (Hong Kong) Limited is a leading financial institution in the Asia-Pacific region, committed to delivering innovative banking solutions and exceptional customer experiences.Salary: HK$700,000 - HK$900,000 per annum, depending on experience and qualificationsJob Description:The Customer...

Role OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...

Manulife Customer Contact Center OpportunityThis role is perfect for individuals who are passionate about delivering exceptional customer service and making a positive impact in the lives of our customers. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.About...