Customer Service Excellence Specialist

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Excellence Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various channels.Job DescriptionDeliver timely and effective responses to customer inquiries through phone,...

About the RoleWe are seeking an exceptional Senior Customer Service Representative to join our team at Manulife (International) Limited. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients and ensuring their needs are met with professionalism and dedication.Responsibilities Handle...

Customer Service SpecialistAt China Mobile Hong Kong Co. Ltd., we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for resolving customer complaints in a timely and efficient manner.Key Responsibilities:Investigate and resolve customer complaints via phone or in...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

Customer Experience Management DepartmentAbout the Role:We are seeking a highly motivated and experienced Customer Service Planning Specialist to join our team at China Mobile Hong Kong Co. Ltd. In this role, you will play a key part in driving customer satisfaction and loyalty through effective service planning and delivery.Key Responsibilities:Participate...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

Customer Experience ManagementJob Summary:We are seeking a highly motivated and experienced Customer Service Planning Specialist to join our team at China Mobile Hong Kong Co. Ltd. The successful candidate will be responsible for participating in company marketing projects, sharing ideas from a customer's perspective, and ensuring the service process meets...

At China Mobile Hong Kong Co. Ltd., we are seeking an experienced Digital Transformation Lead to spearhead the development of digital intelligent tools in customer service, empowering frontline production and complaint handling while facilitating high-quality services and precise marketing.Key Responsibilities:Drive the construction of digital intelligent...

Job Description:This is a highly challenging and rewarding role for an experienced professional in customer experience management.About Hang Lung PropertiesHang Lung Properties is a leading Hong Kong-based luxury retail property developer, with a strong focus on delivering exceptional customer experiences across our portfolio.Main Responsibilities:Develop...

The OpportunityWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Snaphunt. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.The RoleYour primary responsibilities will include:Responding to customer inquiries...

Key Responsibilities:As a Senior / Complaint Operation Specialist at China Mobile Hong Kong Co. Ltd., you will be responsible for resolving customer complaints in a timely and efficient manner. This includes investigating complaints, working closely with relevant parties to resolve disputes, and drafting replies to customers and regulatory...

About the RoleAs an Operational Excellence Specialist with AXA Hong Kong and Macau, you will be responsible for driving incident management activities, including identification, tracking, escalation, and resolution. You will work closely with team leaders to gather business requirements for projects and initiatives, provide support in project preparation and...

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Department: Customer Experience ManagementIn this position, you will:Participate in company's marketing projects and share ideas from customer's point of view, ensuring the service process and after-sales service meet customer expectations, and maintain the accuracy of knowledge bases.Conduct service benchmarking from different aspects to identify service...

Job OverviewWe are seeking a skilled Customer Service Specialist to join our Employee Benefits team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and in-person interactionsRespond...

About the RoleThe Change Management Specialist will play a pivotal role in ensuring projects meet objectives by driving employee adoption and usage. This individual will focus on the people side of change, including modifications to business processes, systems, technology, job roles, and organizational structures.Key ResponsibilitiesDevelop and implement...

Empower Global ConnectionsAt StockX, we're dedicated to delivering exceptional customer service that creates effortless experiences. Our Customer Service team is the backbone of our business, and we're seeking a talented Bilingual Customer Service Specialist to join our team.Key ResponsibilitiesProvide top-notch customer support via email and...

Job Summary:As a Customer Service Manager at Bank of China (Hong Kong) Limited, you will play a crucial role in delivering exceptional customer experience to high net worth corporate and FI clients. Your primary responsibility will be to serve as a dedicated customer contact point, providing quality end-to-end after-sales services that meet the clients'...

About the RoleAs a Customer Service Specialist at AIA International Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. Your primary responsibility will be to provide satisfactory customer service and administration services to assigned portfolios, overseeing daily operations and conducting client...

Company Overview China Mobile Hong Kong Co. Ltd. is a leading telecommunications service provider in Hong Kong, committed to delivering exceptional customer experiences through innovative solutions and services.