Customer Service Operations Specialist

Role OverviewTether Operations Limited is seeking a seasoned Regulatory Compliance Specialist to join our Regulatory and Licensing team in the Asia Pacific region. This role is focused on ensuring our operations align with local regulations, fostering a culture of compliance, and driving business growth through strategic regulatory engagement.Key...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

Key Responsibilities:As a Senior / Complaint Operation Specialist at China Mobile Hong Kong Co. Ltd., you will be responsible for resolving customer complaints in a timely and efficient manner. This includes investigating complaints, working closely with relevant parties to resolve disputes, and drafting replies to customers and regulatory...

About the RoleAs a Customer Service Specialist at AIA International Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. Your primary responsibility will be to provide satisfactory customer service and administration services to assigned portfolios, overseeing daily operations and conducting client...

Customer Experience ManagementJob Summary:We are seeking a highly motivated and experienced Customer Service Planning Specialist to join our team at China Mobile Hong Kong Co. Ltd. The successful candidate will be responsible for participating in company marketing projects, sharing ideas from a customer's perspective, and ensuring the service process meets...

Job Description:Cathay Pacific Airways Limited is seeking a highly skilled and experienced professional to join our team as an Airport Premium Service Specialist.Key Responsibilities:Develop and maintain airport premium service standard operating procedures (SOPs) to ensure seamless customer experiences.Support service development and enhancement projects...

Job DescriptionWe are seeking a highly skilled Customer Management Executive to join our team in Hong Kong. The successful candidate will be responsible for providing exceptional customer service, ensuring a high-quality and efficient experience for our clients.Key ResponsibilitiesTo handle customer enquiries received in person, by mail, email, telephone or...

The West Kowloon Cultural District Authority is seeking a highly skilled Customer Services Officer to join our team. As a key member of our Venue Operations team, you will be responsible for delivering exceptional customer service to our visitors and ensuring the smooth operation of our performing arts venues.Key responsibilities include:Providing...

About Dah Sing BankDah Sing Bank is a leading bank in the region, committed to providing high-quality financial services to our customers.Job SummaryWe are seeking an experienced Banking Operations Specialist - Customer Information to join our team. As a key member of our department, you will be responsible for maintaining accurate and up-to-date customer...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

Classy Wheeler Limited, a renowned telecommunications and digital services provider in Asia, is seeking an experienced Operational Service Delivery Specialist to lead its service delivery teams.Estimated Salary: HK$120,000 - HK$180,000 per annumJob Description: Coordinate service desk, helpdesk, infrastructure, vendors, and business user teams for seamless...

The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...

Job OverviewWe are seeking a skilled Customer Service Specialist to join our Employee Benefits team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and in-person interactionsRespond...

Job OverviewWe are seeking a highly skilled Customer Service Planning and Optimization Specialist to join our team at China Mobile Hong Kong Co. Ltd.This is a challenging role that requires strong analytical, communication, and problem-solving skills.

Job DescriptionCathay Pacific Airways Limited is seeking a highly skilled Airport Premium Service Specialist to join our team. As a key member of our airport premium service team, you will be responsible for delivering exceptional customer experiences across all touchpoints of our customers' airport journey.Key Responsibilities:SOP Development and Project...

We offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...

Job Title: Policy and Licensing AdvisorAt Tether Operations Limited, we are seeking a highly skilled Policy and Licensing Advisor to join our Regulatory and Licensing team. This is an exciting opportunity to work with a pioneering company in the crypto-asset industry, shaping the future of financial services and innovation.Job SummaryWe are looking for a...

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...