Customer Service Specialist

Role OverviewAIA International Limited seeks an experienced Insurance Customer Service Specialist to join our team. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in the operation process.About the RoleHandle customer enquiries and complaints regarding all activities in Operation process such as...

About the RoleWe are seeking a Customer Service Operations Specialist to provide after-sales support for policy-related administrative processes in the Hong Kong market. This role will be responsible for processing change requests, ensuring timely implementation of impact plans, and participating in team activities.Job Responsibilities:Process all Life and...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

AIA International Limited is seeking a highly motivated Customer Service and Operations Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and overseeing daily operations for assigned portfolios.About the RoleAs a Customer Service and Operations Specialist, you will:Provide satisfactory customer...

AIA International Limited is embarking on an exciting journey to create a healthier, more sustainable future for everyone. At the core of this endeavor is our ambition to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with, and...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.About the RoleThe successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.Key Responsibilities:Maintain accurate records of license renewals...

Job OverviewWe are seeking a highly skilled Customer Service Planning and Optimization Specialist to join our team at China Mobile Hong Kong Co. Ltd.This is a challenging role that requires strong analytical, communication, and problem-solving skills.

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Department: Customer Experience ManagementIn this position, you will:Participate in company's marketing projects and share ideas from customer's point of view, ensuring the service process and after-sales service meet customer expectations, and maintain the accuracy of knowledge bases.Conduct service benchmarking from different aspects to identify service...

Job Summary We are seeking a highly skilled Customer Service Specialist, Trade and Cash Banking to join our team at DBS Bank (Hong Kong) Limited. This role is ideal for individuals who are passionate about providing exceptional customer service and have a strong understanding of trade and cash banking products. About the Role As a Customer Service...

We are a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.About the RoleAs a Customer Service Specialist, you will be responsible for handling inbound enquiries from business partners, preparing quotations, and providing quality services and immediate assistance. You will also handle ad-hoc requests independently...

Job OverviewDBS Bank (Hong Kong) Limited is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist in Consumer Banking.About the RoleWe are looking for an enthusiastic and problem-solving-oriented professional who can create an innovative customer experience by engaging with customers through various...

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

About AIAAIA is a leading insurance provider dedicated to helping people live healthier, longer, and better lives.Job SummaryWe are seeking a highly skilled Medical Claims Specialist to join our team. As a Medical Claims Specialist, you will be responsible for handling and approving medical claims based on delegated authority in accordance with established...

About the RoleWe are seeking a highly motivated and experienced Luxury Group Travel Sales Specialist to join our team at Air Charter Service. As a key member of our Charter Team, you will be responsible for ensuring the smooth management of private charter flights from initial enquiry to completion.

Job OverviewWe are seeking a skilled Customer Service Specialist to join our Employee Benefits team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and in-person interactionsRespond...

Job OverviewWe are seeking a highly skilled Customer Engagement Specialist to join our team at The Cigna Group. In this role, you will be responsible for delivering exceptional customer service and support.

About this Role:China Mobile Hong Kong Co. Ltd. is seeking a highly skilled Customer Service Executive to join our team.As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Process after-sales service...