Customer Service Specialist

Customer Experience ManagementJob Summary:We are seeking a highly motivated and experienced Customer Service Planning Specialist to join our team at China Mobile Hong Kong Co. Ltd. The successful candidate will be responsible for participating in company marketing projects, sharing ideas from a customer's perspective, and ensuring the service process meets...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

Key Responsibilities:As a Senior / Complaint Operation Specialist at China Mobile Hong Kong Co. Ltd., you will be responsible for resolving customer complaints in a timely and efficient manner. This includes investigating complaints, working closely with relevant parties to resolve disputes, and drafting replies to customers and regulatory...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

Job OverviewWe are seeking a highly skilled Customer Service Planning and Optimization Specialist to join our team at China Mobile Hong Kong Co. Ltd.This is a challenging role that requires strong analytical, communication, and problem-solving skills.

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Department: Customer Experience ManagementIn this position, you will:Participate in company's marketing projects and share ideas from customer's point of view, ensuring the service process and after-sales service meet customer expectations, and maintain the accuracy of knowledge bases.Conduct service benchmarking from different aspects to identify service...

The OpportunityWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Snaphunt. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.The RoleYour primary responsibilities will include:Responding to customer inquiries...

We are a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.About the RoleAs a Customer Service Specialist, you will be responsible for handling inbound enquiries from business partners, preparing quotations, and providing quality services and immediate assistance. You will also handle ad-hoc requests independently...

About the RoleAs a Customer Service Specialist at AIA International Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. Your primary responsibility will be to provide satisfactory customer service and administration services to assigned portfolios, overseeing daily operations and conducting client...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

About AIAAIA is a leading insurance provider dedicated to helping people live healthier, longer, and better lives.Job SummaryWe are seeking a highly skilled Medical Claims Specialist to join our team. As a Medical Claims Specialist, you will be responsible for handling and approving medical claims based on delegated authority in accordance with established...

Empower Global ConnectionsAt StockX, we're dedicated to delivering exceptional customer service that creates effortless experiences. Our Customer Service team is the backbone of our business, and we're seeking a talented Bilingual Customer Service Specialist to join our team.Key ResponsibilitiesProvide top-notch customer support via email and...

Job OverviewWe are seeking a skilled Customer Service Specialist to join our Employee Benefits team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and in-person interactionsRespond...

Job Summary:We are seeking a highly skilled and motivated Associate Success Specialist to join our Member Engagement and Support team at TransUnion LLC.Key Responsibilities:Provide exceptional customer service to members through phone, email, and in-person interactions.Handle member inquiries, feedback, and complaints in a professional and timely...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...

About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, handling front desk duties, and supporting the overall administration of our clinics.Key ResponsibilitiesProvide timely and effective...

Job DescriptionCathay Pacific Airways Limited is seeking a highly skilled Airport Premium Service Specialist to join our team. As a key member of our airport premium service team, you will be responsible for delivering exceptional customer experiences across all touchpoints of our customers' airport journey.Key Responsibilities:SOP Development and Project...

Job DescriptionWe are seeking a Customer Service Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key Responsibilities:Resolve customer complaints via phone or in writing with courtesy and efficiency, ensuring timely and effective resolution of issues.Carry out investigations and collaborate closely with relevant parties to resolve...

At Prudential plc, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, Outbound Call Specialist, you will play a vital role in providing dedicated after-sales services to our bancassurance customers.Job SummaryThis is an exciting opportunity to join our team and contribute to the success of our business. You...