Customer Service Support Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China China Aircraft Services Limited Full time

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.

About the Role

The successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.

Key Responsibilities:

  • Maintain accurate records of license renewals and applications, ensuring timely updates and renewals.
  • Coordinate with internal departments for efficient license and qualification processing.
  • Handle telephone enquiries in a professional and courteous manner.
  • Assist in scheduling training sessions and related administration.
  • Support equipment maintenance, vehicle scheduling, and portable water truck sterilization program planning.

Requirements

To be successful in this role, you will need:

  • A Higher Diploma or above in Business Administration or a related field.
  • Excellent communication and interpersonal skills.
  • Good command of spoken and written English and Chinese (Cantonese and Putonghua).
  • Proficiency in MS Office applications.
  • Self-motivation and multi-tasking abilities.

Salary and Benefits

The estimated salary for this position is HKD 25,000 - HKD 35,000 per month, depending on experience. Our company offers a comprehensive benefits package, including health insurance and retirement plans.

Why Join Us?

As a valued member of our team, you will have opportunities for professional growth and development in a dynamic work environment. If you are a motivated individual who excels in providing excellent customer service, we encourage you to apply for this exciting opportunity.



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