Senior Customer Service Planning Specialist

Customer Experience ManagementJob Summary:We are seeking a highly motivated and experienced Customer Service Planning Specialist to join our team at China Mobile Hong Kong Co. Ltd. The successful candidate will be responsible for participating in company marketing projects, sharing ideas from a customer's perspective, and ensuring the service process meets...

Job OverviewWe are seeking a highly skilled Customer Service Planning and Optimization Specialist to join our team at China Mobile Hong Kong Co. Ltd.This is a challenging role that requires strong analytical, communication, and problem-solving skills.

Key Responsibilities:As a Senior / Complaint Operation Specialist at China Mobile Hong Kong Co. Ltd., you will be responsible for resolving customer complaints in a timely and efficient manner. This includes investigating complaints, working closely with relevant parties to resolve disputes, and drafting replies to customers and regulatory...

Are you an experienced construction professional looking for a new challenge? We have an exciting opportunity for a Senior Construction Planning Specialist to join our team at Gammon.About the RoleThe successful candidate will be responsible for monitoring progress against contract programmes and preparing regular progress reports. They will ensure timely...

We are seeking a highly skilled Senior Financial Planning Specialist to join our team at Crossings Executive Search.This is an exciting opportunity for a qualified accountant with experience in financial planning and analysis.Job DescriptionAs a Senior Financial Planning Specialist, you will be responsible for preparing month-end and year-end reports and...

Hang Seng Bank is committed to service excellence, making our people our most important asset.We continually enhance our performance for customers and provide best-in-class products and services.Digital BankingOur acclaimed mobile app and creative digital capabilities continue to innovate and provide trusted banking, investment and wealth management...

**Job Summary**We are seeking a highly skilled Senior Network Planning Specialist to join our team at China Mobile International Limited. As a key member of our network planning team, you will be responsible for coordinating international transmission network projects, including submarine and terrestrial cables.Key Responsibilities:Coordinate international...

Job SummaryWe are seeking a highly skilled Senior Financial Planning Specialist to join our team at China Mobile International Limited.About the RoleThis is an exciting opportunity for a Finance and Budgeting Professional to play a key role in preparing annual budgets, quarterly forecasts, and performing budgetary control. The ideal candidate will have...

About the RoleWe are seeking an experienced Senior Building Services Specialist to join our growing project/service team. As a trusted advisor to our customers, you will provide innovative solutions and outcomes at the time of service.Key ResponsibilitiesAssist in tender preparation, analysis, and price negotiation with clients and consultants.Coordinate...

Job Title: Senior Customer Due Diligence SpecialistAre you a seasoned banking professional with a passion for due diligence? We are seeking a highly skilled Senior Customer Due Diligence Specialist to join our team at Bank of China.About the Role:We are looking for a talented individual to review customer profiles, KYC documents, and customer statistic data...

About the RoleWe are seeking a highly skilled and experienced Senior Telecommunications Field Service Specialist to join our team at HKT. This is an excellent opportunity for a motivated individual to work in a dynamic environment and contribute to the delivery of exceptional customer service.

About AIAAIA is a leading insurance provider dedicated to helping people live healthier, longer, and better lives.Job SummaryWe are seeking a highly skilled Medical Claims Specialist to join our team. As a Medical Claims Specialist, you will be responsible for handling and approving medical claims based on delegated authority in accordance with established...

Job DescriptionCathay Pacific Airways Limited is seeking a highly skilled Airport Premium Service Specialist to join our team. As a key member of our airport premium service team, you will be responsible for delivering exceptional customer experiences across all touchpoints of our customers' airport journey.Key Responsibilities:SOP Development and Project...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

Job SummaryAs a Senior Customer Due Diligence Specialist with TalentQuest HR Limited, you will be responsible for engaging in periodic reviews of corporate/SME clients to ensure compliance with regulatory requirements and internal policies.Key Responsibilities:Analyze KYC information and documents to ensure accurate client profiles.Contact customers to...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

Job Title: Senior Customer Service OfficerDBS Bank (Hong Kong) Limited is seeking a highly skilled and experienced Senior Customer Service Officer to join our team.Job SummaryThe Senior Customer Service Officer will be responsible for delivering exceptional customer service and support to our corporate banking clients. This includes handling customer...

Job Title: Senior Customer Service OfficerAt HSBC, we are committed to providing exceptional customer service and building a culture where all employees are valued, respected, and opinions count. We are seeking a Senior Customer Service Officer to join our team in Hong Kong.Job Summary:The Senior Customer Service Officer will be responsible for providing...

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Job SummaryWe are seeking a skilled Event Planning Specialist to join our team at Hyatt Regency Hong Kong, Tsim Sha Tsui. As a key member of our events team, you will provide exceptional support to our clients and contribute to the success of our events.Key ResponsibilitiesProvide administrative and clerical support to the events team, including handling...