Insurance Customer Service Specialist

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

We are a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.About the RoleAs a Customer Service Specialist, you will be responsible for handling inbound enquiries from business partners, preparing quotations, and providing quality services and immediate assistance. You will also handle ad-hoc requests independently...

Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team as a Life Insurance Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

About FWD GroupFWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets. Our mission is to make the insurance journey simpler, faster, and smoother for our customers. We achieve this through innovative propositions and easy-to-understand products, supported by digital technology.The JobDrive the growth of Regular Pay...

Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Zurich Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email inquiries.Key ResponsibilitiesProvide professional customer service to customers in a timely and...

At Zurich Insurance Company, we are seeking a Customer Service Delivery Expert to join our team in Hong Kong. In this role, you will be responsible for providing professional customer service to enquiries on products/policies/claims of General Insurance by phone and/or email.About the JobThe successful candidate will maintain our high standards of customer...

With a strong desire for development in the insurance field, we are seeking an analytical-minded and dedicated individual to join our team as a Contract Senior Officer, Customer Engagement.Job Overview:This role involves performing various customer service functions through inbound and outbound regulated activities, ensuring that customers receive accurate...

About the RoleAs a Life Insurance Operations Specialist at Zurich Insurance Company, you will play a key role in implementing and enhancing life insurance solutions. Your primary responsibility will be to analyze business requirements and ensure timely delivery of projects.Key ResponsibilitiesAnalyze business requirements and develop project plans to meet...

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business, dedicated to making the insurance journey simpler, faster and smoother for its customers.The company is focused on delivering innovative insurance solutions and easy-to-understand products, supported by digital technology. Through its...

About the RoleWe are seeking a highly skilled Insurance Customer Service Ambassador to join our team at Blue Cross. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and building strong relationships with clients.As an Insurance Customer Service Ambassador, you will be responsible for handling...

Job OverviewZurich Insurance Company is a leading provider of insurance solutions, and we are currently seeking an experienced Claims Officer to join our team in Hong Kong.Role SummaryThe successful candidate will be responsible for handling personal line claims focusing on Home and Retail Property. This includes managing standard complex claims with...

Job Title: Mobile Insurance SpecialistAs a Mobile Insurance Specialist at HSBC, you will play a key role in providing comprehensive insurance solutions to our Premier customers. With a strong focus on customer satisfaction and retention, you will work closely with our Relationship Managers and Investment Specialist Team to deliver exceptional service and...

Job DescriptionAs a key member of our team, you will play a crucial role in delivering exceptional customer service and driving sales growth for Prudential's General Insurance Personal Lines products.Key Responsibilities: Handle customer and agent enquiries across various channels, including electronic platforms, inbound and outbound calls, and walk-in...

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a pioneering pan-Asian life insurance business with a strong presence in 10 markets, serving over 13 million customers. Established in 2013, our company is dedicated to revolutionizing the way people perceive insurance.Job DescriptionKey Responsibilities:Strategic Roadmap Leadership:...

Overview Zurich Insurance Company seeks a highly skilled Business Systems Specialist to join our Life Insurance Operations team in Hong Kong.

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on the business. In this role, you'll deliver exceptional...

Key ResponsibilitiesAs an Insurance Customer Service Representative at AXA Group, you will be responsible for handling inbound enquiries from Business Partners. This includes preparing quotations, providing quality services and immediate assistance, and handling ad hoc requests independently.RequirementsTo be successful in this role, you will need to have a...

About the Role: AIA International Limited is seeking a highly motivated and customer-focused Customer Service Representative to join our team in providing exceptional service to our clients. This role involves delivering high-quality customer service and administration services to our group insurance portfolio, ensuring timely and accurate processing of...

The successful candidate will be responsible for handling various customer service functions through inbound and outbound regulated activities.Key Responsibilities:Preauthorize customer requests and healthcare provider communications, ensuring timely follow-up and accurate record keeping.Collaborate with internal teams, including billing and claims, to...

Main Responsibilities:Deliver exceptional customer service and support to ensure customer satisfaction and loyalty.Develop and execute sales strategies to drive growth in general insurance business through inbound and outbound calls.Maintain high standards of customer service and ensure excellent service levels.Provide assistance and operational support to...