Insurance Customer Service Representative

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

AIA International Limited is at the forefront of creating a healthier, more sustainable future for everyone.

Our ambition is to help a billion people live Healthier, Longer, Better Lives by 2030.

To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with inspiring leaders.

This role involves handling customer enquiries and complaints regarding our operations, reporting problems to supervisors, making outbound calls to customers, and documenting call activities.

The ideal candidate should have a secondary education degree, 4 years of working experience, and relevant experience in customer service or insurance.

Basic insurance knowledge would be an advantage.

As a valued member of our team, you will be responsible for resolving customer complaints and uncertain issues.

You must provide accurate and up-to-date information to be considered for this career opportunity.

We offer a competitive salary of around $35,000 - $45,000 per annum, depending on experience.



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