Customer Service Representative

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time
Computer And Technologies Holdings Limited

Job Title: Customer Service Representative

Salary: HK$30,000 - HK$40,000 per month (estimated)

Job Description:
As a Customer Service Representative with Computer And Technologies Holdings Limited, you will play a crucial role in providing exceptional customer service to our valued clients. Your primary responsibility will be to handle telephone and email enquiries in a professional manner, welcoming customers' feedback and resolving any issues promptly.

Key Responsibilities:
  • Handle telephone and email enquiries, providing accurate and timely responses.
  • Welcome customers' feedback and respond to their concerns in a professional and courteous manner.
  • Maintain a good customer relationship by providing one-stop customer service.
  • Provide excellent quality service to our valued customers, meeting their expectations and delivering satisfaction.

Requirements:
  • Form 5 or above, preferably with a Certificate/Diploma in Service Management or Computer Studies.
  • Knowledge of general Microsoft Office applications usage.
  • Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
  • Pleasant personality, patient, and able to work under pressure.
  • Experience in shipping or import/export trade is an advantage.
  • Experience in evening and overnight shifts is preferable; attractive allowance is provided.

Benefits:
We offer an attractive remuneration package, including medical and dental insurance, education allowance, performance bonus, and excellent career prospects to the right candidate. We also provide on-the-job training and specialized training programs to uplift the potential of our staff.

About Us:
We are a caring company that prioritizes staff development. As a leading provider of software solutions, we value our employees' growth and well-being. If you are a motivated individual who excels in customer service, please click 'Apply for this Job' to submit your resume and expected salary.

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