Foreign Language Customer Service Representative

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Title: Foreign Language Customer Service Representative

We are seeking a highly skilled and fluent Customer Service Officer to join our global customer service team in Hong Kong.

This role requires strong communication skills, fluency in one of the following languages - French, Polish, German, Dutch, Italian, or Spanish, and proficiency in handling electronic products.

  • Key Responsibilities:
  • Provide exceptional customer service to online clients
  • Handle incoming enquiries via phone calls, emails, and live chat
  • Manage order processing with other departments
  • Assist customers for a smooth buying experience
  • Offer after-sales service and troubleshooting
  • Address complaints and provide outstanding customer service

Requirements:

  • Candidates must be eligible to work in Hong Kong
  • Fluency in French/Polish/German/Dutch/Italian/Spanish is mandatory
  • Excellent communication skills and relevant experience in customer service are preferred
  • Prior experience with electronic products is advantageous
  • Immediate availability is desired, but fresh graduates will also be considered
  • Working hours are 10:00 a.m. - 7:00 p.m. (Mon-Fri)

The estimated salary for this position is around $45,000 - $55,000 per annum, depending on qualifications and experience.

As a key member of our team, you will have the opportunity to develop your skills, work with a dynamic team, and contribute to the growth of our company.



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