Customer Service Liaison Representative

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Overview

We are seeking a talented Customer Service professional to support our luxury retail clients in Hong Kong. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

About Us

Classy Wheeler Limited is a leading provider of premium retail services, partnering with top brands in the industry. Our mission is to deliver unparalleled customer satisfaction through our team of dedicated professionals.

Job Description

The successful candidate will be responsible for:
  • Providing expert customer support to resolve enquiries and address concerns;
  • Handling complaints and escalating issues as necessary;
  • Offering consultation and guidance to customers to meet their needs;
  • Collaborating with internal and external stakeholders to ensure seamless customer experiences;
  • Participating in ad-hoc projects to drive business growth.


Requirements

To succeed in this role, you will require:
  • A diploma in any discipline;
  • A minimum of 1 year of customer service experience, preferably in the retail industry;
  • Proficiency in both written and spoken Chinese and English languages.


What We Offer

We offer a competitive salary range of HKD $30,000 - HKD $40,000 per annum, commensurate with experience, plus benefits and opportunities for career advancement. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply.

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