Customer Support Liaison

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

At Classy Wheeler Limited, we are seeking a highly skilled Customer Support Liaison to join our team.

The ideal candidate will be responsible for providing exceptional customer service, ensuring timely issue resolution, and driving customer satisfaction. If you have a passion for delivering outstanding support and possess excellent communication skills, we encourage you to apply.

About the Role
  • This role involves handling customer inquiries via phone, email, or in-person, providing solutions to their concerns, and escalating complex issues as needed.
  • You will work closely with cross-functional teams to resolve customer complaints and provide feedback on areas for improvement.
  • We expect our Customer Support Liaison to maintain accurate records of customer interactions, monitor project status, and update control records accordingly.
Requirements
  • A degree in any discipline is required; however, relevant experience can be considered in lieu of formal education.
  • A minimum of one year of client servicing experience, preferably in the Logistics industry, is preferred.
  • The successful candidate must be proficient in both English and Chinese languages, with excellent written and verbal communication skills.
  • We require individuals who can work effectively in a dynamic environment, prioritize tasks efficiently, and meet deadlines.
  • Candidates should demonstrate strong organizational skills, attention to detail, and a proactive approach to problem-solving.
What We Offer

As a valued member of our team, you will receive:

  • A competitive salary: HKD 28,000 - HKD 38,000 per month (dependent on experience).
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment that encourages growth and teamwork.


  • Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full time

    At Oliver James Associates, we are seeking a highly skilled Customer Support Liaison to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.About the RoleWe are looking for someone who can effectively assist and resolve walk-in customer queries and...


  • Hong Kong, Central and Western District, Hong Kong SAR China OnTheList Limited Full time

    About OnTheList LimitedWe are a pioneering e-commerce platform, offering authentic products with the promise of being the best deal in town. Our presence spans multiple markets across Asia.Job Summary: Customer Service LiaisonThis role involves supporting the team in maintaining high customer satisfaction by resolving issues and enhancing loyalty across...

  • Key Account Liaison

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited is a renowned metal injection molding company with manufacturing facilities in Shanghai. We are seeking a highly skilled Key Account Liaison to join our team.Estimated Salary: $45,000 - $65,000 per annumJob Description:Responsibilities include handling customer enquiries and providing exceptional after-sales support to ensure customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewWe are seeking a talented Customer Service professional to support our luxury retail clients in Hong Kong. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About UsClassy Wheeler Limited is a leading provider of premium retail services, partnering with top brands in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    At Classy Wheeler Limited, we are an established and rapidly growing listed company in food production. Our strong performance and rapid growth worldwide necessitate the hiring of a skilled Strategic Capital Market Liaison to join our expanding team.About the RoleWe seek a highly motivated individual to design and execute effective capital market programs,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Established Classy Wheeler Limited is a rapidly growing listed company. To maintain its strong performance and global expansion, they seek an experienced Strategic Investor Liaison Expert to join their team.About the RoleDevelop and execute investor relations strategies, corporate communications, and image management programs.Organize and attend investment...


  • Hong Kong, Central and Western District, Hong Kong SAR China Nivoda Full time

    Nivoda: A Fast-Growing B2B MarketplaceLocated in Hong Kong, Nivoda is a rapidly evolving B2B marketplace that connects buyers and sellers of diamonds on its online platform. The company has grown to a team of 400+ employees worldwide since its launch in 2017.About the Job:We are seeking an experienced Customer Support Executive to join our dynamic team. As a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Us: Classy Wheeler Limited is a dynamic organization seeking a highly skilled Customer Support Specialist to join our team.Salary: $50,000 - $65,000 per annumJob Description:We are looking for a customer-focused professional to provide exceptional support and ensure customer satisfaction. The ideal candidate will have excellent communication skills, be...

  • IT Support Engineer

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job Title: IT Support Engineer - Project Implementation and MaintenanceE.C Technology Ltd. is seeking a highly skilled IT Support Engineer to join our team. The successful candidate will be responsible for implementing projects, performing testing, installing and configuring equipment, containing and executing changes, preparing documentation, and providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedOur esteemed client, a prominent Japanese-based global glass manufacturing company, is seeking a highly skilled Sales Administrative Executive to join their dynamic team in Hong Kong.

  • IT Support Specialist

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Company OverviewGlobal Executive Consultants Ltd. is a leading provider of executive consulting services, with a strong focus on supporting our clients in achieving their business objectives.Job DescriptionWe are seeking an experienced System Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    At E.C Technology Ltd., we are seeking multiple Desk side Support or IT Support Engineers to join our team. About the Role:The successful candidate will have the opportunity to handle/manage different projects in the IT support area, with experience in Microsoft Office 365 being a definite advantage. Key Responsibilities:Provide technical support and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Links Talent Full time

    Investment Banking Technical Support RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Global Link's Talent, supporting our investment banking clients worldwide.About the CompanyOur client is a leading global investment banking, securities and investment management firm. They provide a wide range of services...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg is a global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.Company OverviewWe deliver data, news and analytics through innovative technology and provide real-time financial information to more than 325,000 subscribers...


  • Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

    At Macquarie Group, we are seeking a Technology Support Professional to join our Tech Assist team in Hong Kong. This role will play a critical part in delivering exceptional customer service and technical support for all Workplace Technologies and support requests.About the RoleThe successful candidate will have 2+ years of experience working in a Technology...


  • Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full time

    Sales Coordinator Job DescriptionAt E-job agency limited, we are seeking a highly motivated Sales Coordinator to join our team. The successful candidate will be responsible for handling sales orders, managing delivery schedules, and coordinating with clients and colleagues.About the RoleThe Sales Coordinator will work closely with our Japanese counterparts...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Swing Consulting Ltd. We are seeking a highly motivated and customer-focused IT Support Specialist to join our team.Salary: 18,000 - 25,000 per annumJob Description:As an IT Support Specialist, you will be responsible for providing technical support to internal users on a range of software applications, hardware devices, and operating systems. This...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng BankHang Seng Bank Limited is a leading financial services organization in Hong Kong. Our people are our most important asset, and we seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.Retail Distribution Department OverviewThe Retail...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Job SummaryThe Bank of China is seeking a Recruitment Support Specialist to join our team. This role will be responsible for supporting the day-to-day talent acquisition activities of the bank, including championing liaison work with line departments, organizing regular and ad hoc recruitment campaigns, coordinating interviews and selection activities, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lucida Search Partners Full time

    We are seeking a highly skilled Senior Technical Director to join our team at Lucida Search Partners. This role presents an excellent opportunity for candidates with vision, energy, and ambition to contribute to the Technical team and drive success in the aircraft leasing industry.About the RoleAs a Senior Technical Director, you will be responsible for...