Technology Support Professional
3 weeks ago
At Macquarie Group, we are seeking a Technology Support Professional to join our Tech Assist team in Hong Kong. This role will play a critical part in delivering exceptional customer service and technical support for all Workplace Technologies and support requests.
About the RoleThe successful candidate will have 2+ years of experience working in a Technology or Customer-facing role in a corporate environment. Strong communication skills, ability to multitask and prioritize, as well as work effectively with minimal supervision are essential. Proficiency in Cantonese is required, and experience with iPhone and iPad devices, management software, and collaboration products such as Office 365, Microsoft Teams, and Zoom is highly valued.
What We Offer- A competitive salary of HK$55,000 - HK$65,000 per annum, commensurate with experience
- A dynamic and supportive team environment where everyone contributes ideas and drives outcomes
- A range of benefits, including hybrid and flexible working arrangements, one wellbeing leave day per year, up to 20 weeks paid parental leave, and access to a wide range of learning and development opportunities
Macquarie Group is a global financial services leader operating in 34 markets. Our advantage lies in bringing together diverse people and empowering them to shape possibilities. We value diversity, equity, and inclusion and encourage applications from candidates from all backgrounds.
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