Technology Support Professional

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

At Macquarie Group, we are seeking a Technology Support Professional to join our Tech Assist team in Hong Kong. This role will play a critical part in delivering exceptional customer service and technical support for all Workplace Technologies and support requests.

About the Role

The successful candidate will have 2+ years of experience working in a Technology or Customer-facing role in a corporate environment. Strong communication skills, ability to multitask and prioritize, as well as work effectively with minimal supervision are essential. Proficiency in Cantonese is required, and experience with iPhone and iPad devices, management software, and collaboration products such as Office 365, Microsoft Teams, and Zoom is highly valued.

What We Offer
  • A competitive salary of HK$55,000 - HK$65,000 per annum, commensurate with experience
  • A dynamic and supportive team environment where everyone contributes ideas and drives outcomes
  • A range of benefits, including hybrid and flexible working arrangements, one wellbeing leave day per year, up to 20 weeks paid parental leave, and access to a wide range of learning and development opportunities
About Us

Macquarie Group is a global financial services leader operating in 34 markets. Our advantage lies in bringing together diverse people and empowering them to shape possibilities. We value diversity, equity, and inclusion and encourage applications from candidates from all backgrounds.



  • Hong Kong, Central and Western District, Hong Kong SAR China Kirkland & Ellis LLP Full time

    About the RoleKirkland & Ellis LLP is seeking a Technology Support Supervisor to join our team. As a key member of our IT department, you will be responsible for supervising and developing Technology Support Analysts and serving as the primary contact for call escalation and issue resolution for the office's technology.Key ResponsibilitiesSupervise and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job DescriptionWe are seeking a highly skilled Administrative Support Professional to join our team in the course management department at The Hong Kong University of Science and Technology.About UsThe Hong Kong University of Science and Technology is a world-renowned institution dedicated to advancing knowledge through teaching, research, and innovation....


  • Hong Kong, Central and Western District, Hong Kong SAR China Kirkland & Ellis LLP Full time

    About Kirkland & Ellis LLPKirkland & Ellis is a global law firm that serves a diverse range of clients with market-leading practices in corporate transactions, investment fund formation, and litigation. Our talented professionals are united in their ambition to excel in their field and make a meaningful impact on our clients' businesses.Job Description:...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job OverviewThe Hong Kong University of Science and Technology is seeking highly motivated individuals to fill the role of Assistant Officer. The appointees will be responsible for providing administrative support and assisting in the daily operation of the student hall.About the RoleWe are looking for a team player with excellent communication skills who...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Overview of DBS Bank (Hong Kong) LimitedDBS Bank (Hong Kong) Limited is a dynamic and innovative financial institution that enables and empowers its customers with efficient banking services through technology.Estimated Salary: HKD 25,000 - HKD 35,000 per monthAbout the RoleThis position involves providing exceptional customer service to respond to product...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewManulife (International) Limited is a leading international financial services group that helps people make their decisions easier and lives better.We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kirkland & Ellis LLP Full time

    About the RoleKirkland & Ellis LLP is seeking a highly skilled Technology Support Supervisor to join our team. As a key member of our IT department, you will be responsible for supervising and developing Technology Support Analysts, serving as the primary contact for call escalation and issue resolution, and taking customer questions, compliments, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    DBS Bank (Hong Kong) Limited is seeking a highly skilled Cybersecurity Professional to join our Technology and Operations team. This role offers a unique opportunity to work in a dynamic environment that supports your development and recognizes your achievements.About the RoleThis Senior Associate position plays a critical role in formulating and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    We are The Career Works Limited, a leading technology services company seeking an experienced Onsite IT Engineer to join our team. Our ideal candidate will have a strong background in IT support and maintenance, with excellent communication skills and the ability to work independently.As an Onsite IT Engineer at The Career Works Limited, you will be...

  • Senior Manager

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Informa Global Support Full time

    About the RoleInforma Global Support is seeking a highly skilled and experienced Senior Accountant to join our team in Hong Kong. As a key member of our finance team, you will be responsible for delivering accurate and high-quality accounting services to our business divisions.Key ResponsibilitiesMonthly Close Process: Responsible for the monthly close...


  • Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full time

    About Axiom TechnologiesWe are a global IT services partner supporting medium to large-scale enterprises. Our team of experts is dedicated to providing top-notch service and support to our clients.


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    Job Requirements:Higher Diploma or above in Information Technology or a closely related field required.Key Responsibilities:Minimum three years of end-user computing support experience.Active Directory and enterprise email account management knowledge.MS Certified Technology Specialist (MCTS) or comparable credentials preferred.Good knowledge of Microsoft...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewWe are seeking a highly skilled Network Support Professional to join our team at Classy Wheeler Limited. In this role, you will be responsible for providing technical support during the sales process and after-sales support services.Key Responsibilities:Provide expert technical support to customers during the sales process and after-sales period,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About the RoleWe are seeking a highly skilled IT Operations and Support Professional to join our team at Classy Wheeler Limited.Job ResponsibilitiesSchedule and Execute IT Operations: Plan, control, and execute IT operations job scheduling to ensure seamless system performance.User Access Management: Define and maintain user access rights to internal...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Group Internal Audit (GIA) team as an Information Technology Audit Professional. This role provides an excellent opportunity to gain practical work experience in the field of Internal Audit while supporting the development of audit management tools and reports,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited is a leading technology service provider in Asia-Pacific, specializing in comprehensive digital and technological solutions across diverse industries.We are currently seeking an Administrative Sales Support Professional to join our team in Quarry Bay.This renewable contract opportunity spans six months, offering a competitive salary of...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job Title: High-Level IT Support SpecialistWe are seeking an experienced High-Level IT Support Specialist to join our team at E.C Technology Ltd. This role is perfect for individuals who enjoy delivering exceptional customer service and have a strong passion for technology.About the Role: The successful candidate will be responsible for providing top-notch...


  • Hong Kong, Central and Western District, Hong Kong SAR China Meliora Full time

    About the RoleWe are seeking a highly experienced Senior Technology Risk Management Professional to join our team at Meliora. The successful candidate will be responsible for overseeing technology risk functions and ensuring that our organization maintains the highest standards of security and compliance.Key ResponsibilitiesDevelop and implement...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Aptitude Asia is a dynamic organization seeking an experienced IT Infrastructure Engineer to join our team. The successful candidate will be responsible for providing technical support and troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of devices.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    About the Role: As an IT Support Professional at Swing Consulting Ltd., you will be responsible for providing top-notch technical assistance to end users across hardware, software, and other related computer services. This is a fantastic opportunity to grow your career in a dynamic and innovative company.Key Responsibilities:Deliver timely and effective...