Technical Support Professional
5 days ago
Job Requirements:
- Higher Diploma or above in Information Technology or a closely related field required.
Key Responsibilities:
- Minimum three years of end-user computing support experience.
- Active Directory and enterprise email account management knowledge.
- MS Certified Technology Specialist (MCTS) or comparable credentials preferred.
- Good knowledge of Microsoft Windows, Office 365, Exchange Mail, Android and iOS device configuration.
- Expertise supporting end-user computers, video conferencing, mobile devices, and remote VPN access.
- Drive for delivering IT support.
- Good analytical and problem-solving skills with handling mobile devices.
- Capability to communicate with all levels of management and external parties in a non-technical manner.
- Capability to prioritize and execute duties successfully.
- Ability to work under pressure and independently.
- Good command of spoken and written Cantonese, English and Chinese.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
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