Technical Support Professional
1 month ago
Job Title: Technical Support Professional
At E-job agency limited, we are seeking a highly skilled Technical Assistant to join our team.
Compensation: HK$35,000 - HK$50,000 per month (dependent on experience)
Work Arrangement: Full-time, 5-day workweek (Monday to Friday), 9:00 AM to 5:30 PM
Holiday: Saturdays, Sundays, and Public Holidays
Job Description:
We are looking for an exceptional candidate with strong technical skills and excellent communication abilities to provide top-notch support to our clients. Key responsibilities include:
* Responding promptly to customer inquiries and resolving technical issues efficiently
* Coordinating timely supplies and spares delivery to customers
* Processing orders and ensuring timely follow-up
* Serving as the primary point of contact and maintaining positive relationships with customers
* Performing other duties as assigned by the Manager
Requirements:
To succeed in this role, you will need:
* A minimum of 5 years of relevant working experience
* Strong knowledge of marine engines gained through education or work experience
* Proficiency in MS Office applications
* Excellent written and spoken English language skills
* Good communication, organization, and time management skills
* Ability to work independently and collaboratively as part of a team
* High level of responsibility and reliability
Benefits:
We offer a competitive package that includes:
* Double pay and bonus
* Comprehensive medical support
* Annual leave: up to 10 days in the first year, increasing to a maximum of 16 days
* Transportation allowance
* Overtime pay
* Mandatory Provident Fund (MPF) contributions
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