IT Support Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

Company Overview

Global Executive Consultants Ltd. is a leading provider of executive consulting services, with a strong focus on supporting our clients in achieving their business objectives.

Job Description

We are seeking an experienced System Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance services for our systems and websites.

Your primary responsibilities will include:

  • Daily System Support and Maintenance: Ensure the smooth operation of our IT systems and websites, troubleshooting issues and resolving problems promptly.
  • Project Coordination: Collaborate with project teams to carry out security risk assessments, system analysis, design, development, testing, deployment, nursing, maintenance, and documentation.
  • Technical Specifications: Prepare detailed technical specifications for the procurement of IT equipment and services.
  • Full IT Support: Provide comprehensive IT support to staff arising from the systems and offices.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor Degree/Higher Diploma: A degree in Computer Science or a related discipline.
  • Technical Proficiency: Proficiency in technical support of systems software and website maintenance.
  • Professional Knowledge: Strong knowledge of PC/LAN support and office automation support and problem resolution.
  • Liaison/Communication Skills: Good communication skills with external parties, including maintenance contractors and vendors.
  • Problem-Solving Skills: Strong problem-solving and analytical skills.

Benefits

In addition to a competitive salary, you can expect:

  • Opportunities for Career Growth: We offer opportunities for professional growth and development in a dynamic and supportive environment.
  • Collaborative Team Culture: Join a collaborative team culture that values teamwork, innovation, and customer satisfaction.
  • Flexible Working Arrangements: Enjoy flexible working arrangements, including remote work options.

Estimated Salary: $80,000 - $110,000 per annum, depending on experience.


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