Customer Service Liaison

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Company Overview
The Bank of China (Hong Kong) Limited seeks a skilled Customer Service Ambassador to join its team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to analyze problems independently and handle crisis situations effectively.

Salary Information
The estimated annual salary for this position is around HK$55,000 - HK$70,000, depending on experience and qualifications.

Job Description
As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to clients, addressing their queries and concerns in a timely and professional manner. You will also assist in managing the bank hall environment, promoting automated banking services, and improving overall customer satisfaction.

Required Skills and Qualifications
To be successful in this role, you should have a Diploma or higher qualification, at least 1 year's solid working experience in customer service, and proficiency in Chinese, English, and Putonghua. Strong interpersonal skills, problem-solving abilities, and crisis management skills are essential for this position.

Benefits
This role offers a range of benefits, including competitive salary, opportunities for professional growth and development, and a dynamic work environment.

Others
Candidates with less experience may be considered for a contract position. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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