Customer Service Representative
1 week ago
The Dah Sing Group is a prominent financial services provider in Hong Kong, offering banking, insurance, and financial services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China.
Our core values include caring, teamwork, and progressiveness. We recognize that each individual has unique talents, but shares the capacity for growth. Our goal is to cultivate a culture that fosters a sense of pride in achieving something beyond just a job, and an environment where you can be your true self, like at home.
We are seeking a Counter Services Trainee to report to the Branch Manager/Assistant Branch Manager/Assistant Customer Services Manager. The successful candidate will handle counter transactions, assist with back office duties, provide quality customer service, and promote our Retail Banking products to customers.
To excel in this role, you should possess the following qualifications and attributes:
- A university degree or HKDSE with at least 1 year's working experience.
- Excellent customer service skills.
- Enthusiasm to develop a career path in banking.
- Willingness to support Hong Kong Island or other branch locations when needed.
- Good command of both Chinese and English.
- Retirees with counter services (Teller) experience are also welcome.
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