Customer Service Ambassador
3 weeks ago
As a Customer Service Ambassador, you will be the first point of contact for our customers. You will engage with them on phone calls, emails, social media, and chat to provide one-stop service responses to product and service enquiries.
- Respond to customer inquiries regarding securities trading orders, initial public offerings applications, credit cards, and consumer banking products.
- Drive customer satisfaction by assisting customers at varied skill levels to implement inbound cross-buy initiatives.
- Meet individual scorecards for call volume, availability, service level, and customer satisfaction.
- Work collaboratively with teammates to solve customer issues efficiently.
- Maintain operational risk control and compliance in accordance with DBS standards and policies.
What We Offer
- A competitive salary of HKD 40,000 - HKD 60,000 per month based on experience.
- A dynamic work environment that supports your development and recognizes your achievements.
- Ongoing training and opportunities for career growth.
Requirements
- Post-secondary education or above, preferably a degree holder in any discipline.
- Experience in the call centre or banking industry is an advantage.
- Good communication and interpersonal skills.
- Able to work in shifts on weekends and public holidays.
- Fluency in English and Chinese is required, with Putonghua being an advantage.
-
Customer Service Ambassador
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeJob DetailsThe Mira Hong Kong is seeking a Customer Service Ambassador to join their team. This role will be responsible for providing exceptional guest experiences from arrival to departure.About the JobThis is a unique opportunity to work in a luxurious hotel environment, ensuring guests receive personalized service and attention to detail. As a Customer...
-
Customer Experience Ambassador
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeOverviewDBS Bank (Hong Kong) Limited is committed to delivering exceptional customer experiences. Our team plays a vital role in achieving this goal by providing top-notch support to our customers.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Customer Centre as a Customer Experience Ambassador. In this role, you will be...
-
Customer Service Liaison
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeCompany OverviewThe Bank of China (Hong Kong) Limited seeks a skilled Customer Service Ambassador to join its team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to analyze problems independently and handle crisis situations effectively.Salary InformationThe estimated annual salary for this position is...
-
Luxury Jewellery Ambassador
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeAt Global Executive Consultants Ltd., we are seeking an exceptional individual to fill the position of Luxury Jewellery Ambassador. This is a rare opportunity to join our team and make a lasting impact in the luxury jewellery industry.About UsOur company, Global Executive Consultants Ltd., prides itself on providing top-notch consulting services to clients...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service, promoting customer satisfaction, and enhancing overall business sales productivity.Key...
-
Part Time Community Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeJob SummaryThe Part Time Community Ambassador role is a vital part of our success as an organization. Ambassadors are experts in creating world-class customer experiences in our retail stores. They interact with guests, share top-quality product knowledge, and speak authentically about our community and culture.Key ResponsibilitiesDeliver exceptional guest...
-
Unlock Your Career as a Global Flight Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Cabincrewhq Full timeBecoming a flight attendant is a rewarding career that requires dedication, hard work, and preparation. At Cabincrew HQ, we're looking for individuals who possess the qualities necessary to succeed in this role.To increase your chances of being hired, it's essential to exceed the minimum requirements, which include being fluent in English and having a...
-
Customer Services Director
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeAbout JC Executive SearchAt JC Executive Search, we are committed to delivering exceptional customer service and experiences that exceed our clients' expectations.The OpportunityWe are seeking a highly skilled and experienced CUSTOMER SERVICES DIRECTOR to join our team. The successful candidate will be responsible for leading the Customer Service Team in...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, and other related services through its extensive network. Our core values include caring, teamwork, and progressiveness, creating a culture that fosters pride and personal growth.As a key member of our team, you will be responsible for...
-
Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering banking, insurance, and related services through our network of over 70 branches.Job DescriptionWe are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for answering customer enquiries, handling personal and...
-
Customer Services Director
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAt Dah Sing Financial Group, we are seeking a highly skilled Customer Services Director to lead our team and drive business success.With a strong focus on training, support, and campaign management, this role will oversee the delivery of quality services to our customers. Key responsibilities include:Developing and implementing comprehensive training...
-
Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeComputer And Technologies Holdings LimitedJob Title: Customer Service RepresentativeSalary: HK$30,000 - HK$40,000 per month (estimated)Job Description:As a Customer Service Representative with Computer And Technologies Holdings Limited, you will play a crucial role in providing exceptional customer service to our valued clients. Your primary responsibility...
-
Hong Kong, Central and Western District, Hong Kong SAR China Beame Full timeAbout Beame Medical Technology LimitedBeame Medical Technology Limited is a rapidly expanding digital healthcare startup that revolutionizes the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives....
-
Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Jebsen Group. As a key member of our retail operations, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Inquiries: Handle customer inquiries related to sales,...
-
Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeHang Seng Bank Limited: A Leader in Retail DistributionWe are seeking high-caliber professionals to join our team as Branch Service Executives I (C) in our retail distribution division. As a leader in the banking industry, Hang Seng Bank Limited is committed to service excellence and attracting top talent.About Our CompanyHang Seng Bank Limited is one of...
-
Customer Services Director
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time**Job Overview**We are seeking an experienced Customer Services Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our customer-facing departments, ensuring that we consistently meet and exceed our customers' expectations.**Key...
-
Customer Service Director
5 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China TaiKang (Hong Kong) Preparatory Office Full timeAbout the RoleWe are seeking an exceptional Senior Customer Services Manager to lead our customer experience team at TaiKang (Hong Kong) Preparatory Office.Job ResponsibilitiesThe successful candidate will be responsible for:Leading a Team to Achieve KPIs and Drive EfficiencyMonitoring Hotline and Counter ServicesHandling Complaints and Collaborating with...
-
Customer Service Executive
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Service Executive to join our team at DBS Bank (Hong Kong) Limited. As a key member of our corporate banking services, you will be responsible for providing exceptional customer service to our clients and driving sales growth through outbound calls and application...
-
Customer Service Liaison
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China OnTheList Limited Full timeAbout OnTheList LimitedWe are a pioneering e-commerce platform, offering authentic products with the promise of being the best deal in town. Our presence spans multiple markets across Asia.Job Summary: Customer Service LiaisonThis role involves supporting the team in maintaining high customer satisfaction by resolving issues and enhancing loyalty across...
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeOverviewCiti is a global bank with a long history of serving millions of customers worldwide. Our team provides financial services to individuals, corporations, and institutions across the globe.About This RoleWe are seeking a highly skilled Citigold Associate to join our Consumer Sales Support team in Hong Kong. As a key member of our team, you will be...