Financial Services Representative
6 days ago
We are seeking a highly motivated and customer-focused Financial Services Representative to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be responsible for handling phone-in applications and enquiries of unsecured loans, credit card loans & banking related products and services.
About the RoleAs a Financial Services Representative, you will be the primary point of contact for customers, providing them with personalized service and support. Your key responsibilities will include:
- Handling phone-in applications and enquires of unsecured loans, credit card loans & banking related products and services
- Conducting out-going calls to provide unsecured loans, credit card loans & banking related products and services
- Performing end-to-end application follow up process, including following up missing documents, conducting loan confirmation and handling other sales related tasks
To be successful in this role, you will need:
- Secondary Education (HKCEE/DSE) holder or equivalent
- Minimum 1 year of experience in customer services or sales
- Good telephone manner and communication skills
- Presentable, pleasant and polite
- Ability to meet and exceed sales targets
- Good command of written and spoken English and Chinese; fluency in Putonghua is an advantage
- HKIB Certified Banker preferred
We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic environment that supports your development and recognizes your achievements. The estimated salary for this role is HKD $50,000 - HKD $70,000 per annum, depending on experience.
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