Customer Service Operations Coordinator
22 hours ago
The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.
Key responsibilities include:
- Maintaining the highest standards of customer service, working closely with the Customer Services team to ensure seamless event execution;
- Responding promptly to emergency situations and resolving complex guest issues with professionalism and tact;
- Overseeing the logistics of events, including show operations, venue setup, and staff management;
- Providing administrative support, including roster management, training, and procurement;
- Handling projects and tasks assigned by the immediate supervisor, ensuring timely completion and high-quality results.
Requirements:
- Higher diploma or above, preferably in a relevant field;
- Minimum 2 years of experience in venue operations, with a proven track record of delivering exceptional customer service;
- Excellent communication and problem-solving skills, with the ability to work effectively under pressure;
- Proficiency in written and spoken Cantonese, Putonghua, and English, with a strong service-oriented attitude;
- Ability to work flexible hours, including weekends and public holidays, with a willingness to adapt to changing circumstances.
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Customer Service Operations Coordinator
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeKey Responsibilities:Maintain warehouse management systems on a daily basis to ensure smooth operations.Collaborate closely with the operations team in the warehouse to achieve common goals.Provide excellent customer service by responding to customer inquiries in a timely and professional manner.Coordinate the work of other customer service personnel to...
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Customer Service and Operations Coordinator
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a Customer Service and Operations Coordinator at AIA, you will play a vital role in providing exceptional services to our customers.The primary focus of this position is to handle customer inquiries, resolve issues, and provide information related to sales, billing, and service requests.You will be responsible for:Providing timely and...
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Customer Service Operations Coordinator
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.About the RoleWe are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer...
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Customer Service and Logistics Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China OMICRON Full timeJob Title: Customer Service and Logistics CoordinatorJob Summary:OMICRON is a leading manufacturer of primary and secondary test equipment for power systems. We are seeking a highly skilled Customer Service and Logistics Coordinator to join our Hong Kong office.Responsibilities:Coordinate repair and calibration orders in our ERP system, supporting sales...
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Customer Service and Logistics Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China OMICRON Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service and Logistics Coordinator to join our team in Hong Kong. As a key member of our OMICRON Service Center, you will be responsible for handling all orders of repair & calibration and devices purchase in the Asia region.Key ResponsibilitiesProcess repair and calibration orders in our...
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Food Service Operations Coordinator
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full timeJob OverviewAt foodpanda, we strive to deliver exceptional service to our customers, and we need your help. As a Food Service Operations Coordinator, you will be responsible for providing top-notch support to our restaurant partners. Key ResponsibilitiesTrain and educate restaurant staff on our operational procedures and device usage.Handle and resolve...
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Customer Service Operations Specialist
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...
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Customer Service Operations Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...
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Senior Administrative Coordinator
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeAs an Office Administrative Assistant with the Corporation Service Company, you will play a critical role in ensuring the smooth operation of our office.Key responsibilities include:Coordinating internal meetings and events, including the monthly Management Team meetings.Scheduling and preparing for quarterly town hall meetings.Providing general support to...
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Logistics Operations Coordinator
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeAbout the RoleWe are seeking a highly skilled Logistics Operations Coordinator to join our team at CEVA Logistics.Key ResponsibilitiesMaintain accurate and up-to-date records of warehouse activities on a daily basisCollaborate closely with the operations team in the warehouse to ensure seamless execution of logistics operationsProvide exceptional customer...
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Customer Service Representative
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout HKTHKT is a leading telecommunications service provider in Hong Kong, offering a wide range of services to individuals and businesses.Job SummaryWe are seeking an experienced Customer Service Representative to join our Field Operations team. In this role, you will be responsible for delivering exceptional customer service to internal and external...
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Executive Office Coordinator
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeWe are seeking an experienced Executive Office Coordinator to join our team at Corporation Service Company.Salary: $45,000 - $60,000 per annumJob Description:The successful candidate will be responsible for providing high-level administrative support to our management team.Key Responsibilities:Coordinate internal meetings, including scheduling, venue...
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Operations Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at The Career Works Limited. This role will be responsible for coordinating with suppliers for timely pick up and delivery of diamonds, as well as performing basic quality checks and preparing shipments.Key Responsibilities:Coordinate with suppliers for timely pick...
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Service Delivery Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Lenovo Full timeJob SummaryThis role is responsible for handling customer communications and stakeholder interactions, addressing service-related requests, and supporting service escalations. The ideal candidate will have experience in service coordination, customer service, and project administration.Key ResponsibilitiesAct as primary point of contact for customer...
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Logistics Operations Coordinator
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Röhlig Hong Kong Ltd. Full timeAt Röhlig Hong Kong Ltd., we are seeking a skilled Logistics Coordinator to join our team. As a key member of our logistics department, you will be responsible for ensuring the efficient management of our customers' inventory and freight operations.Responsibilities:Respond to customer inquiries in a timely and effective manner.Ensure accurate and timely...
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Customer Service Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Crossings Executive Search Full timeCustomer Service Operations ManagerThe ideal candidate will oversee the delivery of exceptional customer service across various channels, including inbound and outbound calls, walk-in customers, and live chat. This role requires a customer-centric individual with strong leadership skills to manage a team and drive operational efficiency.Key...
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Customer Service Supervisor
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Supervisor to join our team at CEVA Logistics. As a key member of our operations team, you will be responsible for maintaining our Warehouse Management System (WMS) on a daily basis, working closely with the operation team in the warehouse, and providing excellent customer service to...
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Customer Service Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Crossings Executive Search Full timeCustomer Service Operations ManagerThe ideal candidate will be responsible for overseeing the day-to-day operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively. This role requires a strong leader who can motivate and guide the team to achieve exceptional results.Key Responsibilities:Manage the...
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Customer Service Operations Manager
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeWe offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...
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Customer Service Professional
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full timeJob Description:As a Customer Service Professional - Quality Assurance Coordinator at TÜV SÜD, you will play a crucial role in managing test plans and prices with customers during contract reviews. Your formal communication skills will be essential in coordinating and monitoring test project activities within agreed lead times.Your responsibilities will...