Customer Service Operations Coordinator
1 month ago
The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.
Key responsibilities include:
- Maintaining the highest standards of customer service, working closely with the Customer Services team to ensure seamless event execution;
- Responding promptly to emergency situations and resolving complex guest issues with professionalism and tact;
- Overseeing the logistics of events, including show operations, venue setup, and staff management;
- Providing administrative support, including roster management, training, and procurement;
- Handling projects and tasks assigned by the immediate supervisor, ensuring timely completion and high-quality results.
Requirements:
- Higher diploma or above, preferably in a relevant field;
- Minimum 2 years of experience in venue operations, with a proven track record of delivering exceptional customer service;
- Excellent communication and problem-solving skills, with the ability to work effectively under pressure;
- Proficiency in written and spoken Cantonese, Putonghua, and English, with a strong service-oriented attitude;
- Ability to work flexible hours, including weekends and public holidays, with a willingness to adapt to changing circumstances.
-
Customer Service Operations Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeKey Responsibilities:Maintain warehouse management systems on a daily basis to ensure smooth operations.Collaborate closely with the operations team in the warehouse to achieve common goals.Provide excellent customer service by responding to customer inquiries in a timely and professional manner.Coordinate the work of other customer service personnel to...
-
Customer Service and Operations Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a Customer Service and Operations Coordinator at AIA, you will play a vital role in providing exceptional services to our customers.The primary focus of this position is to handle customer inquiries, resolve issues, and provide information related to sales, billing, and service requests.You will be responsible for:Providing timely and...
-
Customer Service Operations Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.About the RoleWe are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer...
-
Customer Service Senior Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeJob Title: Customer Service Senior CoordinatorWe are seeking a skilled and experienced Customer Service Senior Coordinator to join our team at E-job Agency Limited. Job Summary:The successful candidate will be responsible for providing exceptional customer service, coordinating logistics operations, and supporting sales teams in delivering outstanding...
-
Customer Service and Administrative Coordinator
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China Ping An Insurance Overseas (Holdings) Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service and Administrative Coordinator to join our team at China Ping An Insurance Overseas (Holdings) Limited. As a key member of our administrative department, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the overall...
-
Regulatory Licensing Coordinator
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Tether Operations Limited Full timeTether Operations Limited is seeking a highly skilled Regulatory Licensing Coordinator to join its dynamic Regulatory and Licensing team. This is an exciting opportunity for a motivated individual with a strong understanding of legal and regulatory requirements in the cryptocurrency industry.The successful candidate will have a high-level comprehension of...
-
Customer Service Operations Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeAre you looking for a challenging role in logistics? E-job agency limited is seeking a Customer Service Assistant Manager to join our team. The successful candidate will be responsible for handling e-commerce shipments, coordinating air export/import operations, and maintaining effective communication with customers and overseas agents.This is an excellent...
-
Senior Administrative Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeAs an Office Administrative Assistant with the Corporation Service Company, you will play a critical role in ensuring the smooth operation of our office.Key responsibilities include:Coordinating internal meetings and events, including the monthly Management Team meetings.Scheduling and preparing for quarterly town hall meetings.Providing general support to...
-
Customer Service Operations Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...
-
Customer Service Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full timeOpportunity OverviewWe are seeking a highly skilled and experienced Career Professional to join our team at King Deux Search & Consulting.About the RoleThe ideal candidate will assist in managing the customer service centre, promoting events and maintaining daily operations of the shopping mall.Responsibilities include handling documents, responding to...
-
Executive Office Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeWe are seeking an experienced Executive Office Coordinator to join our team at Corporation Service Company.Salary: $45,000 - $60,000 per annumJob Description:The successful candidate will be responsible for providing high-level administrative support to our management team.Key Responsibilities:Coordinate internal meetings, including scheduling, venue...
-
Customer Service and Operations Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAIA International Limited is seeking a highly motivated Customer Service and Operations Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and overseeing daily operations for assigned portfolios.About the RoleAs a Customer Service and Operations Specialist, you will:Provide satisfactory customer...
-
Operational Coordinator
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob OverviewCathay Pacific Airways Limited is seeking a highly skilled and experienced Operational Coordinator to join our Integrated Operations Centre (IOC). This critical role will play a key part in ensuring the smooth operation of our flights and providing exceptional customer service.
-
Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout HKTHKT is a leading telecommunications service provider in Hong Kong, offering a wide range of services to individuals and businesses.Job SummaryWe are seeking an experienced Customer Service Representative to join our Field Operations team. In this role, you will be responsible for delivering exceptional customer service to internal and external...
-
Logistics Operations Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeAbout the RoleWe are seeking a highly skilled Logistics Operations Coordinator to join our team at CEVA Logistics.Key ResponsibilitiesMaintain accurate and up-to-date records of warehouse activities on a daily basisCollaborate closely with the operations team in the warehouse to ensure seamless execution of logistics operationsProvide exceptional customer...
-
Customer Service Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeAbout DBS Consumer Banking GroupAs a leading bank in Asia, DBS Consumer Banking Group plays a vital role in helping our customers achieve their financial goals and aspirations. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we aim to deliver exceptional customer...
-
Telecom Service Operations Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full timeJob Description:We are seeking a highly motivated Telecom Service Operations Coordinator to join our team at China Mobile Hong Kong Co. Ltd.
-
Traffic Services Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full timeJob Title: Traffic Services CoordinatorWe are seeking a highly skilled and experienced Traffic Services Coordinator to join our team at Ocean Park. This role will play a vital part in ensuring the smooth operation of our transportation systems, providing exceptional customer service, and contributing to the overall success of our company.About the Role:The...
-
Senior Fire Services Operations Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Gammon Full timeAbout GammonGammon is a leading fire services company in Hong Kong, committed to providing exceptional services and solutions to our clients.Job DescriptionWe are seeking an experienced Senior Fire Services Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in directing and coordinating day-to-day site...
-
Logistics Operations Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Röhlig Hong Kong Ltd. Full timeAt Röhlig Hong Kong Ltd., we are seeking a skilled Logistics Coordinator to join our team. As a key member of our logistics department, you will be responsible for ensuring the efficient management of our customers' inventory and freight operations.Responsibilities:Respond to customer inquiries in a timely and effective manner.Ensure accurate and timely...