Customer Service Operations Coordinator

9 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Join Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.

About the Role

We are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer satisfaction.

  • Deliver top-notch customer service through proactive communication and issue resolution
  • Monitor project status and maintain accurate records to ensure seamless operations
  • Contribute to process improvements to enhance our service levels

Requirements

To succeed in this role, you will need:

  • Degree holder in any discipline
  • At least 1 year of client servicing experience, preferably in the Logistics industry
  • Fluency in both English and Chinese languages
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Organized and detail-oriented approach to work

What We Offer

In return for your expertise, we offer a competitive salary package that includes:

$42,000 - $55,000 per annum, depending on your experience and qualifications.

This is a fantastic opportunity to grow your career in a supportive and dynamic team environment.



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