Customer Service Operations Coordinator
9 hours ago
Join Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.
About the Role
We are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer satisfaction.
- Deliver top-notch customer service through proactive communication and issue resolution
- Monitor project status and maintain accurate records to ensure seamless operations
- Contribute to process improvements to enhance our service levels
Requirements
To succeed in this role, you will need:
- Degree holder in any discipline
- At least 1 year of client servicing experience, preferably in the Logistics industry
- Fluency in both English and Chinese languages
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Organized and detail-oriented approach to work
What We Offer
In return for your expertise, we offer a competitive salary package that includes:
$42,000 - $55,000 per annum, depending on your experience and qualifications.
This is a fantastic opportunity to grow your career in a supportive and dynamic team environment.
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