Customer Service Operations Coordinator
4 days ago
Key Responsibilities:
- Maintain warehouse management systems on a daily basis to ensure smooth operations.
- Collaborate closely with the operations team in the warehouse to achieve common goals.
- Provide excellent customer service by responding to customer inquiries in a timely and professional manner.
- Coordinate the work of other customer service personnel to ensure seamless communication.
- Exercise good control over delivery from suppliers to meet customer demands.
- Develop a strong working relationship with warehouse staff and other internal departments to ensure efficient communication and coordination.
- Enter correct information into the system to maintain accurate records.
Requirements:
- HKCEE / HKALE / HKDSE / Diploma or Degree holder in Logistics or related disciplines.
- At least 3 years of experience in handling customer correspondence and customer relations in the logistics field.
- Self-motivated, proactive team player with a willingness to learn and take on new challenges.
- Dynamic and customer-driven with strong communication and interpersonal skills.
- Able to work independently under pressure and in a warehouse environment.
- High proficiency in MS Office applications.
- Excellent command of both spoken and written English and Mandarin.
- Immediate availability is preferred.
-
Customer Service and Operations Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a Customer Service and Operations Coordinator at AIA, you will play a vital role in providing exceptional services to our customers.The primary focus of this position is to handle customer inquiries, resolve issues, and provide information related to sales, billing, and service requests.You will be responsible for:Providing timely and...
-
Customer Service Operations Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.About the RoleWe are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer...
-
Customer Service Operations Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full timeThe West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...
-
Customer Service and Logistics Coordinator
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China OMICRON Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service and Logistics Coordinator to join our team in Hong Kong. As a key member of our OMICRON Service Center, you will be responsible for handling all orders of repair & calibration and devices purchase in the Asia region.Key ResponsibilitiesProcess repair and calibration orders in our...
-
Food Service Operations Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full timeJob OverviewAt foodpanda, we strive to deliver exceptional service to our customers, and we need your help. As a Food Service Operations Coordinator, you will be responsible for providing top-notch support to our restaurant partners. Key ResponsibilitiesTrain and educate restaurant staff on our operational procedures and device usage.Handle and resolve...
-
Customer Service Operations Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...
-
Senior Administrative Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeAs an Office Administrative Assistant with the Corporation Service Company, you will play a critical role in ensuring the smooth operation of our office.Key responsibilities include:Coordinating internal meetings and events, including the monthly Management Team meetings.Scheduling and preparing for quarterly town hall meetings.Providing general support to...
-
Customer Service Operations Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...
-
Executive Office Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeWe are seeking an experienced Executive Office Coordinator to join our team at Corporation Service Company.Salary: $45,000 - $60,000 per annumJob Description:The successful candidate will be responsible for providing high-level administrative support to our management team.Key Responsibilities:Coordinate internal meetings, including scheduling, venue...
-
Logistics Operations Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeAbout the RoleWe are seeking a highly skilled Logistics Operations Coordinator to join our team at CEVA Logistics.Key ResponsibilitiesMaintain accurate and up-to-date records of warehouse activities on a daily basisCollaborate closely with the operations team in the warehouse to ensure seamless execution of logistics operationsProvide exceptional customer...
-
Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeAbout HKTHKT is a leading telecommunications service provider in Hong Kong, offering a wide range of services to individuals and businesses.Job SummaryWe are seeking an experienced Customer Service Representative to join our Field Operations team. In this role, you will be responsible for delivering exceptional customer service to internal and external...
-
Telecom Service Operations Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full timeJob Description:We are seeking a highly motivated Telecom Service Operations Coordinator to join our team at China Mobile Hong Kong Co. Ltd.
-
Senior Fire Services Operations Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gammon Full timeAbout GammonGammon is a leading fire services company in Hong Kong, committed to providing exceptional services and solutions to our clients.Job DescriptionWe are seeking an experienced Senior Fire Services Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in directing and coordinating day-to-day site...
-
Logistics Operations Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Röhlig Hong Kong Ltd. Full timeAt Röhlig Hong Kong Ltd., we are seeking a skilled Logistics Coordinator to join our team. As a key member of our logistics department, you will be responsible for ensuring the efficient management of our customers' inventory and freight operations.Responsibilities:Respond to customer inquiries in a timely and effective manner.Ensure accurate and timely...
-
Operations Coordinator II
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time**Job Summary:**We are seeking an Operations Coordinator II to provide exceptional customer service and administrative support at Sun Life.**About Us:Sun Life is a leading insurance company that prioritizes delivering excellent service to our clients. As our Operations Coordinator II, you will be the face of our organization, ensuring seamless interactions...
-
Freelance Operations Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Schenker International (HK) Ltd. Full timeAbout Schenker International (HK) Ltd.Schenker International (HK) Ltd. is a leading logistics provider, offering a wide range of services to support the growth and success of our customers.Job SummaryWe are seeking an experienced Freelance Operations Coordinator to join our team in Hong Kong. As a key member of our operations department, you will be...
-
Customer Service Supervisor
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CEVA Logistics Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Supervisor to join our team at CEVA Logistics. As a key member of our operations team, you will be responsible for maintaining our Warehouse Management System (WMS) on a daily basis, working closely with the operation team in the warehouse, and providing excellent customer service to...
-
Customer Service Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full timeJob Description:As a Customer Service Professional - Quality Assurance Coordinator at TÜV SÜD, you will play a crucial role in managing test plans and prices with customers during contract reviews. Your formal communication skills will be essential in coordinating and monitoring test project activities within agreed lead times.Your responsibilities will...
-
Customer Service Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeWe offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...
-
Logistics Operations Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FedEx Full timeUnlock your potential in a dynamic and challenging role as Logistics Operations Coordinator at FedEx, where you'll play a crucial part in ensuring the smooth movement of packages across Asia Pacific.Key Responsibilities:Plan and coordinate operational requirements to meet freight movement goalsManage APAC package systems and provide line haul support to...