Banking Operations Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

About Dah Sing Bank


Dah Sing Bank is a leading bank in the region, committed to providing high-quality financial services to our customers.



Job Summary


We are seeking an experienced Banking Operations Specialist - Customer Information to join our team. As a key member of our department, you will be responsible for maintaining accurate and up-to-date customer information, ensuring seamless banking operations, and providing exceptional customer service.



Key Responsibilities

  • Maintain and update customer account information, including personal details, contact information, and transaction history
  • Process and verify customer transactions, ensuring accuracy and adherence to regulatory requirements
  • Collaborate with internal teams to resolve customer inquiries and issues in a timely manner
  • Develop and maintain relationships with customers, understanding their needs and preferences
  • Contribute to process improvements and efficiency enhancements within the department


Requirements

To succeed in this role, you should have:



  • Secondary education or above
  • Minimum 1 year experience in banking operations
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and as part of a team


Benefits

As a valued member of our team, you will enjoy:



  • A competitive salary range of HKD $40,000 - HKD $60,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement


How to Apply

If you are a motivated and experienced banking professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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