Business Operations Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Summary

We are seeking a skilled Business Operations Specialist to join our Consumer Banking team in Hong Kong. As a key member of the team, you will be responsible for providing operational support to various business lines, ensuring compliance with regulatory requirements, and driving process improvements.

Key Responsibilities
  • Provide day-to-day operational support to Consumer Banking, Institutional Banking, and Private Banking teams on account opening, customer information, and account record maintenance.
  • Assist in adherence to regulatory requirements, bank policies, operational procedures, performance standards, and service turnaround times.
  • Generate periodic operational reports and management reports as required.
  • Perform regular checking and reconciliation of general ledgers and other system records.
  • Support projects and conduct UAT on various systems enhancements to increase efficiency and effectiveness in daily operations.
Requirements
  • Degree holder in business administration, information systems, or related disciplines.
  • Minimum 3 years of experience in consumer banking operations.
  • Knowledge of consumer banking practices and procedures.
  • Experience in digitization and transformation projects is highly preferred.
  • Process transformation mindset with related experience is preferred.
  • Good analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Strong risk awareness.
  • Able to perform teamwork and collaborate with teammates.
  • Proficiency in MS Office.
  • Able to type Chinese characters.
What We Offer

We offer a competitive salary and benefits package, along with the opportunity to work in a dynamic environment that supports your development and recognizes your achievements.



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