Data Analyst, Consumer Banking Operations Specialist
2 weeks ago
DBS Bank (Hong Kong) Limited is a leading financial services group in Hong Kong. We offer a wide range of financial products and services to personal, business and institutional clients.
Career Opportunities
We are currently seeking a Data Analyst, Consumer Banking Operations Specialist to join our team.
Job Summary
The successful candidate will be responsible for processing regulatory bodies' requests, handling customer complaints, and participating in system enhancement and process improvement. The role requires strong analytical skills, attention to detail, and excellent communication skills.
Main Responsibilities
* Process regulatory bodies' requests and handle various court orders from solicitor firms;
* Handle internal/external customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark;
* Participate in system enhancement and process improvement, digitization and transformation;
* Ensure all risk and compliance standards are maintained;
* Ensure daily operations are in line with operational procedures and group policies;
Requirements
* Post-secondary or above, preferably degree holder in any discipline;
* Minimum 2 years experience in consumer banking operations;
* Practical experience in banking operations to handle external enquiry from law enforcement agencies, various court order, bankruptcy/winding up procedures, deceased cases and consumer banking operations is highly preferred;
* Knowledge of banking practices and procedures;
* Good sense of risk awareness;
* Good communication skills and speak fluent Cantonese and English;
* Proficiency in MS Office;
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of DBS Bank (Hong Kong) Limited. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply.
What We Offer
* Competitive salary: HKD 550,000 - HKD 650,000 per annum;
* Comprehensive benefits package including medical, dental and life insurance;
* Professional development opportunities through training programs and workshops;
* Career advancement opportunities in a dynamic and growing organization;
How to Apply
If you are a driven and results-oriented individual who is passionate about delivering exceptional results, please submit your application, including your resume and cover letter, to us.
-
Operations Analyst for Consumer Banking
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob SummaryThe Operations Analyst will provide support to Consumer Banking, Institutional Banking and Private Banking on account opening, customer information and account record maintenance.About the RoleWe are seeking a highly motivated and detail-oriented Operations Analyst to join our team in DBS Bank (Hong Kong) Limited. The ideal candidate will have a...
-
Data Analytics Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeAt DBS Bank, we are seeking a highly skilled Data Analytics Specialist to join our team in Hong Kong. In this role, you will have the opportunity to work with cross-functional teams, including business stakeholders and data professionals, to identify and execute data analytics requirements.As a key member of our Data Chapter, you will deliver data-driven...
-
Business Operations Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob SummaryWe are seeking a skilled Business Operations Specialist to join our Consumer Banking team in Hong Kong. As a key member of the team, you will be responsible for providing operational support to various business lines, ensuring compliance with regulatory requirements, and driving process improvements.Key ResponsibilitiesProvide day-to-day...
-
Senior Consumer Banking Insights Analyst
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeAs a Senior Consumer Banking Insights Analyst at DBS Bank, you will play a crucial role in helping our customers achieve their financial goals.We are looking for a highly skilled and experienced individual to join our team and contribute to the development of actionable customer experience insights. The ideal candidate will have a strong background in...
-
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeAbout DBS BankAs the leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their dreams and ambitions.Competitive Salary PackageWe offer a competitive salary and benefits package that reflects our commitment to attracting and retaining top talent.Job SummaryThis role is part of the Customer Experience team...
-
Data Analyst – Investment Bank Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeData Analyst – Investment Bank SpecialistGlobal Executive Consultants Ltd. is seeking a skilled Data Analyst to join their team in an Investment Bank environment.About the Role:The successful candidate will assist in data preparation, data cleansing, and data quality analysis on risk management dimensions and measures.Responsibilities will include data...
-
Customer Experience Insights Analyst
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob Summary We are seeking a skilled Customer Experience Insights Analyst to join our Consumer Banking Group at DBS Bank (Hong Kong) Limited. The successful candidate will be responsible for providing support in VOC program design, application and advisory, as well as customer journey and VOC governance. About the Role As a key member of the team, you will...
-
Card Operations Team Lead
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob SummaryWe are seeking a seasoned Card Operations Team Lead to lead a team of 14 staff in handling dispute resolutions, data capturing, and settlement reconciliation for our consumer banking business. The ideal candidate will have at least 12 years of experience in card operations processing and 8 years in a managerial position.About DBS Bank (Hong Kong)...
-
Strategic Operations Manager, Consumer Banking
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness Overview Technology and Operations (T&O) at DBS Bank (Hong Kong) Limited enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.Key Responsibilities • Manage the fulfillment processes for both internal and...
-
Data Center Operations Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced Data Center Operations Specialist to join our team at Amazon Data Services Hong Kong Limited. As a key member of our Data Center Engineering Operations Team, you will play a critical role in maintaining the critical data center infrastructure that supports Amazon Web Services.Key...
-
Financial Data Analyst and Reporting Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob SummaryWe are seeking an experienced Financial Data Analyst and Reporting Specialist to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for creating and reviewing monthly financial reports, analyzing discrepancies, and gathering financial data from various segments and regions for comparison and market analysis.
-
Customer Service Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob OverviewDBS Bank (Hong Kong) Limited is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist in Consumer Banking.About the RoleWe are looking for an enthusiastic and problem-solving-oriented professional who can create an innovative customer experience by engaging with customers through various...
-
Data Center Operations Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full timeAbout the RoleWe are seeking a skilled Data Center Operations Specialist to join our team at Amazon Data Services Hong Kong Limited.Job DescriptionThe Data Center Operations Specialist will be responsible for ensuring high infrastructure availability, conducting risk assessment and mitigation, executing corrective and preventative maintenance of critical...
-
Senior Data Center Operations Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Vantage Data Centers Full timeAbout the RoleVantage Data Centers is seeking a highly skilled Data Center Operations Specialist to join our team in Hong Kong. As a key member of our Site Operations Department, you will be responsible for ensuring the overall health of our data centers' mechanical and electrical systems.Job SummaryMaintain constant monitoring of the site through our...
-
Senior Data Insights Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJoin DBS Bank as a Senior Data AnalystWe offer a competitive salary of SGD $90,000 - $120,000 per annum.About the RoleIn this exciting role, you will be part of our esteemed team at DBS Bank (Hong Kong) Limited and will be responsible for delivering data-driven insights to support business decisions. Your expertise in data analytics will help us drive growth...
-
Data Insights Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeDBS Bank (Hong Kong) Limited is seeking a highly skilled Data Insights Specialist to join its team. The ideal candidate will have a solid background in business analytics and quantitative analysis, particularly in banking operations and/or AML/CFT.About the RoleThis is an exciting opportunity for a talented professional to work with our corporate customers,...
-
Banking Relationship Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeCiti, a leading global financial institution, offers a unique opportunity for a high-caliber professional to join its team as a Banking Relationship Specialist in the Consumer Market. This role is based in Hong Kong and requires a strong background in customer service, sales, and reference management.About CitiAt Citi, we strive to provide exceptional client...
-
Consumer Data Strategist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China WomenTech Network Full timeJob DescriptionWe are seeking an Industry Product Owner to join our Company Financials team in Hong Kong. As a key member of our Consumer Discretionary & Staples Team, you will be responsible for developing the commercialization strategy for our Consumer sector datasets.In this role, you will drive the strategy for our Consumer datasets and be the link that...
-
Sales Support Analyst
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China 00541 Citibank (Hong Kong) Limited Full timeOverviewCitibank (Hong Kong) Limited is seeking a highly skilled Sales Support Analyst to join our team in the Consumer Sales Support department.The ideal candidate will possess excellent analytical and communication skills, with a strong ability to work collaboratively with cross-functional teams.Job DescriptionThe Sales Support Analyst will provide...
-
Risk Management Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeDBS Bank (Hong Kong) Limited is a leading financial institution in Hong Kong, offering a wide range of banking services to individuals and businesses.We are currently seeking a highly motivated and experienced Risk Management Specialist - Consumer Credit Collection to join our team. As a key member of our risk management function, you will play a critical...