Customer Resolution Manager

About the RoleWe are seeking a highly skilled Customer Resolution Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our Customer Resolution Unit, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key...

About the RoleWe are seeking an experienced Assistant Manager, Customer Resolution to join our team. As a key member of our Customer Resolution Unit, you will be responsible for handling customer enquiries and resolving complaints in a professional manner.Key ResponsibilitiesHandle customer enquiries and resolve complaints in a timely and professional...

Job OpportunityWe are seeking a highly skilled and experienced professional to join our team as a Customer Resolution Manager. In this role, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key ResponsibilitiesHandle customer complaints in a...

Job Role: Assistant Manager, Customer ServiceWe Are Looking For:A university graduate in business, finance, language studies, or other relevant fields.Proficiency in English and Chinese, both verbally and in writing.A minimum of 5 years of experience in complaint handling, preferably in a financial institution.Responsibilities:Handle customer inquiries and...

Job DescriptionWe are seeking a Customer Service Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key Responsibilities:Resolve customer complaints via phone or in writing with courtesy and efficiency, ensuring timely and effective resolution of issues.Carry out investigations and collaborate closely with relevant parties to resolve...

The OpportunityWe are seeking a skilled and experienced PayPal Dispute Resolution Specialist to join our team. As a key member of our dispute resolution team, you will be responsible for investigating and resolving customer disputes related to transactions, such as unauthorized charges, billing errors, product or service quality issues.The RoleYou will...

Dispute Resolution Specialist - EcommerceLooking for a challenging and rewarding role in dispute resolution? We have an exciting opportunity for you to join our expanding team at GTEcom BV as a PayPal Disputes Agent.About the RoleWe are seeking a highly motivated and detail-oriented individual to investigate and resolve customer disputes related to...

We are seeking a highly skilled Complaints Resolution Specialist to join our team at Global Executive Consultants Ltd.About the RoleThe successful candidate will assist in designing and implementing policies and internal control mechanisms to enhance quality service in our branches. This includes coordinating with internal and external parties to manage...

About the RoleWe are seeking a highly skilled PayPal Disputes Agent to join our team at GTEcom BV. As a key member of our expanding team, you will play a crucial role in driving our company's growth and success.Key ResponsibilitiesInvestigate and resolve customer disputes related to transactions, ensuring a fair and timely outcome.Engage in clear and...

Role OverviewWe are seeking an experienced Senior Dispute Resolution Specialist to join our team. In this role, you will be responsible for investigating and resolving customer disputes related to transactions, ensuring a fair and timely outcome.Key ResponsibilitiesInvestigate and resolve customer disputes in a professional and efficient manner.Engage with...

We are seeking a Senior Resolution Specialist to join our team in resolving customer complaints professionally and efficiently.About the RoleIn this role, you will be responsible for handling customer complaints in a prompt and thorough manner, conducting investigations, and rendering quality resolutions. You will also manage your time effectively to meet...

Job SummaryAs a Business Solution Manager, you will be responsible for leading the end-to-end resolution of incidents and production defects that affect operations. You will engage relevant parties in root cause analysis, short-term and long-term solutions definition, and lead and carry out the impact analysis; agree remediation actions with operations and...

AIG is a global leader in commercial and personal insurance solutions, offering a unique opportunity for individuals to manage risk and make a bigger impact.Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation. We take pride in delivering responsive, fair...

Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at Zurich Insurance Company.Key ResponsibilitiesHandle personal line claims focusing on Home and Retail PropertyManage standard complex claims in a customer-centric mannerDevelop claims case strategies to ensure appropriate reserves and investigationsAcquire and organize...

A Career with Hang Seng BankHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development...

Role OverviewThis is an exciting opportunity to join ALS International as a Senior Dispute Resolution Specialist in their Hong Kong office. As a key member of the team, you will be responsible for handling complex dispute resolution matters, including commercial litigation, international arbitration, and investigation cases.Job ResponsibilitiesManage...

Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as an Assistant Manager, Customer Resolution Unit. In this role, you will be responsible for handling customer inquiries and resolving complaints in a professional and timely manner.Key ResponsibilitiesHandle customer enquiries and resolve complaints in a professional...

Job SummaryAt Bloomberg, we're committed to delivering real-time data, news, and analytics to our clients with precision and speed. Our clients are among the largest players in finance, relying on our software to manage their portfolios, analyze markets, and make swift trading decisions. With over 320,000 clients worldwide, it's crucial for our systems to be...

Make a Real Impact with HSBCHSBC is seeking a highly skilled professional to join our Global Risk team as a Capital, Recovery & Resolution Planning and Finance Risk Manager. This is a crucial second line of defence role, responsible for providing effective risk oversight and challenge across the organization's finance function.Key ResponsibilitiesAs a...

About This RoleWe are seeking a Customer Service Associate to join our team at Manulife.Key ResponsibilitiesHandle customer inquiries through phone calls and emails in a professional manner.Resolve customer requests within standard response times and obtain necessary information to support resolution of problems raised by customers.Cooperate with other teams...