Senior Claims Resolution Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AIG Full time

AIG is a global leader in commercial and personal insurance solutions, offering a unique opportunity for individuals to manage risk and make a bigger impact.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation. We take pride in delivering responsive, fair and professional service with empathy and efficiency.

The Senior Claims Resolution Specialist will play a crucial role in ensuring effective vendor and litigation management on Complex claims within a personal allocation. This includes managing key claims handling enquiries; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits.

This position requires timely, accurate and customer-focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense. The successful candidate will have consistent proactive claims handling skills, including initial file review, investigations and liability, negotiations and settlement, and litigation management.

We offer a competitive salary range of $120,000 - $180,000 per annum, based on experience and qualifications. In addition to a comprehensive compensation package, we provide opportunities for continuous learning and development, and a culture that celebrates diversity and inclusion.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk and respond to times of uncertainty. Our people are our greatest asset, and we invest in their growth and well-being through various employee programs and benefits.



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