Complaints Resolution Specialist

At Citi, we connect millions of people across the globe every day through our unparalleled global network. Our broad range of financial services and products cater to consumers, corporations, governments, or institutions, helping them meet their biggest opportunities and face the world's toughest challenges.Job OverviewWe are seeking a highly skilled...

We are seeking a Senior Resolution Specialist to join our team in resolving customer complaints professionally and efficiently.About the RoleIn this role, you will be responsible for handling customer complaints in a prompt and thorough manner, conducting investigations, and rendering quality resolutions. You will also manage your time effectively to meet...

About UsHSBC is a world-class institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global international bank. Our company overview highlights our commitment to delivering on promises by providing life insurance products and services to clients throughout the Asia-Pacific Region.Company OverviewWe...

Job DescriptionWe are seeking a Customer Service Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key Responsibilities:Resolve customer complaints via phone or in writing with courtesy and efficiency, ensuring timely and effective resolution of issues.Carry out investigations and collaborate closely with relevant parties to resolve...

Job OpportunityWe are seeking a highly skilled and experienced professional to join our team as a Customer Resolution Manager. In this role, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key ResponsibilitiesHandle customer complaints in a...

About the RoleWe are seeking a highly skilled Customer Resolution Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our Customer Resolution Unit, you will be responsible for handling customer complaints in a professional manner, conducting thorough investigations, and rendering quality resolutions to customers.Key...

About the RoleWe are seeking an experienced Assistant Manager, Customer Resolution to join our team. As a key member of our Customer Resolution Unit, you will be responsible for handling customer enquiries and resolving complaints in a professional manner.Key ResponsibilitiesHandle customer enquiries and resolve complaints in a timely and professional...

At Company 28 - Manulife (International) Limited, we are looking for an experienced Customer Resolution Manager to join our team. This role is responsible for handling customer complaints in a professional manner.About the RoleWe offer a competitive salary of $80,000 per annum, plus benefits packages that include flexible work policies and strong work-life...

Job Description:We are seeking a highly skilled Dispute Resolution Specialist to join our team at Dah Sing Bank. The successful candidate will be responsible for handling cardholder dispute cases, ensuring timely resolution and minimal financial loss. This role requires strong analytical skills, attention to detail, and excellent communication skills.Main...

The OpportunityWe are seeking a skilled and experienced PayPal Dispute Resolution Specialist to join our team. As a key member of our dispute resolution team, you will be responsible for investigating and resolving customer disputes related to transactions, such as unauthorized charges, billing errors, product or service quality issues.The RoleYou will...

Role OverviewWe are seeking an experienced Senior Dispute Resolution Specialist to join our team. In this role, you will be responsible for investigating and resolving customer disputes related to transactions, ensuring a fair and timely outcome.Key ResponsibilitiesInvestigate and resolve customer disputes in a professional and efficient manner.Engage with...

Role OverviewThis is an exciting opportunity to join ALS International as a Senior Dispute Resolution Specialist in their Hong Kong office. As a key member of the team, you will be responsible for handling complex dispute resolution matters, including commercial litigation, international arbitration, and investigation cases.Job ResponsibilitiesManage...

Dispute Resolution Specialist - EcommerceLooking for a challenging and rewarding role in dispute resolution? We have an exciting opportunity for you to join our expanding team at GTEcom BV as a PayPal Disputes Agent.About the RoleWe are seeking a highly motivated and detail-oriented individual to investigate and resolve customer disputes related to...

Job Role: Assistant Manager, Customer ServiceWe Are Looking For:A university graduate in business, finance, language studies, or other relevant fields.Proficiency in English and Chinese, both verbally and in writing.A minimum of 5 years of experience in complaint handling, preferably in a financial institution.Responsibilities:Handle customer inquiries and...

AIG is a global leader in commercial and personal insurance solutions, offering a unique opportunity for individuals to manage risk and make a bigger impact.Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation. We take pride in delivering responsive, fair...

Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at Zurich Insurance Company.Key ResponsibilitiesHandle personal line claims focusing on Home and Retail PropertyManage standard complex claims in a customer-centric mannerDevelop claims case strategies to ensure appropriate reserves and investigationsAcquire and organize...

Job SummaryAt Bloomberg, we're committed to delivering real-time data, news, and analytics to our clients with precision and speed. Our clients are among the largest players in finance, relying on our software to manage their portfolios, analyze markets, and make swift trading decisions. With over 320,000 clients worldwide, it's crucial for our systems to be...

About the RoleWe are seeking a highly skilled PayPal Disputes Agent to join our team at GTEcom BV. As a key member of our expanding team, you will play a crucial role in driving our company's growth and success.Key ResponsibilitiesInvestigate and resolve customer disputes related to transactions, ensuring a fair and timely outcome.Engage in clear and...

At Classy Wheeler Limited, we are seeking an experienced Corporate Lawyer and Dispute Resolution Specialist to join our team. The successful candidate will handle and manage dispute matters and litigation cases with utmost professionalism.We offer a highly competitive salary for this position in the range of 800000 - 1200000 CNY per annum, depending on...

About Our ClientA top-tier international law firm is seeking an exceptional dispute resolution candidate to join their dynamic team in Hong Kong.Job RequirementsHK qualified5+ PQEDispute Resolution experience gained in top-tier dispute resolution practiceTop-tier international law firm backgroundOutstanding educational background (2:1 or above)Mandarin (both...