Customer Service Officer, Team Engagement Professional
4 weeks ago
Manulife is a leading international financial services group that helps people make informed decisions about their finances. With operations in Asia, Canada, and Europe, we provide a range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.
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Customer Service Officer, Team Lead
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeCompany OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...
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Customer Service Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeDiscover a rewarding career opportunity with Manulife, a leading international financial services group. As a Senior Customer Service Officer in our Customer Care Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced professional with a strong background in...
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Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout the RoleA Senior Customer Service Officer role has become available at Manulife, a leading international financial services group. In this position, you will play a crucial part in delivering exceptional customer service and support to our clients across various product lines.About the TeamThe team is dedicated to providing world-class service and...
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Regulatory Compliance Services Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...
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Customer Services Team Lead
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeJob DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...
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Customer Service Professional
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full timeJob ResponsibilitiesDeliver exceptional customer service to Bupa's VIP clients, ensuring timely and professional interactions.Effectively address customer inquiries, resolving issues and maintaining high-quality service standards.Build and maintain strong relationships with customers through regular courtesy calls, enhancing customer satisfaction.Collect,...
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Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full timeWe are seeking a highly skilled Strategic Customer Service Manager to lead our public engagement team at the West Kowloon Cultural District Authority.Job OverviewThis is an exciting opportunity to join our team and contribute to the realization of our vision and mission. The successful candidate will be responsible for managing and supervising a customer...
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Customer Service Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeWe are seeking a highly skilled and dedicated individual to join our support team as a Customer Service Officer.Job OverviewHKT is committed to delivering exceptional customer experiences, and we are looking for a talented professional to help us achieve this goal.Key ResponsibilitiesHandle inbound/outbound customer enquiries in a timely and professional...
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Customer Service Professional
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeOpportunity OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team at HSBC, serving the diverse community in Hong Kong. This role requires exceptional interpersonal and communication skills to connect with customers from various backgrounds.
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Customer Engagement Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeJob OverviewWe are seeking a highly skilled Customer Engagement Specialist to join our team at The Cigna Group. In this role, you will be responsible for delivering exceptional customer service and support.
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Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeAbout Company 28 - Manulife (International) LimitedWe are a leading international financial services group that helps people make their decisions easier and lives better.SalaryThe estimated salary for this position is HKD $45,000 - HKD $65,000 per month.Job DescriptionWe are seeking an experienced Customer Service Officer to join our team at the Agency...
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Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full timeThe West Kowloon Cultural District Authority is seeking an exceptional candidate to fulfill the role of Senior Customer Services Officer in Venue Operations.We offer a competitive salary of HKD $45,000 - $60,000 per month, depending on experience.Job DescriptionWe are responsible for delivering excellent customer services and maintaining smooth operations at...
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Customer Engagement Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Hollister Co. Stores Full timeAs a Customer Engagement Specialist at Hollister Co. Stores, you will be responsible for delivering exceptional customer service and creating a welcoming store environment.Salary Information:We offer a competitive hourly rate of HK$70.00, which may be adjusted periodically to reflect market changes.About the Role:This is an exciting opportunity to join our...
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Customer Service Professional
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeCompany OverviewHang Seng Bank is committed to delivering exceptional service excellence, leveraging the skills and expertise of its people to drive performance and customer satisfaction.About the RoleWe are seeking a highly skilled Senior Customer Service Officer to join our Phone Banking team. As a key member of the team, you will be responsible for...
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Customer Service Professional
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeAbout the RoleWe are seeking an experienced Customer Service Professional to join our team at AXA Hong Kong and Macau. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients through various communication channels.
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Customer Service Team Leader
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full timeAbout The Peninsula Hong KongThe legendary 'Grande Dame of the Far East' first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience.Job DescriptionWe are seeking an experienced Front Desk Supervisor to manage and ensure the efficient running of Front Desk operations. The ideal...
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Chief Customer Engagement Director
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob OverviewThe Chief Customer Engagement Director will be responsible for developing and executing customer engagement strategies to enhance customer experience and loyalty. This role requires a strong understanding of customer engagement strategies, CRM systems, and data analysis.About the RoleThis is a senior management position that involves leading...
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Change Management Professional
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob Title: Change Management ProfessionalThe Corporation Service Company is seeking a skilled Change Management Professional to join our team.About the Role:We are looking for a Change Management Professional who will play a key role in ensuring projects meet objectives by increasing employee adoption and usage.Key Responsibilities:Assess the change...
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Strategic Customer Engagement Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full timeJob SummaryWe are seeking a highly skilled Strategic Customer Engagement Manager to join our team at King Deux Search & Consulting.About the RoleThis key position is responsible for driving business growth by developing and maintaining strong relationships with premium clients. The successful candidate will be a customer-focused individual with excellent...
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Customer Service Team Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full timeGravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...