Customer Service Team Lead

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

The West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our team, you will be responsible for managing and supervising a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Manage and supervise a team...

OverviewMillions Kart Private Limited is a dynamic company that empowers individuals to reach their full potential in an entrepreneurial and inclusive work environment.About the RoleWe are seeking a highly skilled Customer Sales Executive to lead a team of representatives, providing exceptional customer service and support.ResponsibilitiesManage a team of...

As a key member of the SME Customer Service Team, you will play a vital role in delivering exceptional service to Dah Sing Bank SME Business Banking customers. Your primary responsibility will be to supervise and evaluate the team's activities to generate new business revenue and achieve set objectives.Main Responsibilities:Lead the team to provide all-round...

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...

Job Description:We are seeking a highly skilled Customer Service Team Lead to oversee the end-to-end operations flow for Group and Medical hotlines at Prudential plc. This is an exciting opportunity for a seasoned professional to lead a team of customer service representatives, drive business growth, and deliver exceptional results.

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to join our team at Prudential plc. In this role, you will be responsible for overseeing the day-to-day operations of the Customer Service Centre(s) and ensuring the delivery of high-quality customer service.About UsAs a leading international life insurance group, Prudential plc is committed...

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on our business. This position reports to the Senior Manager of...

Job SummaryThe Service team at Johnson Controls delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. As a Service Team Lead, you will be part of a growing team leading engineers and technicians to maintain and support customer facilities.Key ResponsibilitiesSupervise a team to provide...

About HSBC LifeAt HSBC Life, we deliver on promises by providing life insurance products and services to clients in the Asia-Pacific region. Our team of high-performing individuals empowers employees to develop skills and explore new experiences.Key ResponsibilitiesManage and monitor the Customer Service team for INHK business to meet service standards and...

Job OverviewMillions Kart Private Limited is seeking a seasoned Sales Team Lead to spearhead our customer experience initiatives. As a key member of our team, you will be responsible for overseeing the customer service process, managing a team of representatives, and ensuring exceptional customer satisfaction.

At King Deux Search & Consulting, we are dedicated to finding exceptional talent for our clients. We are currently seeking a highly skilled Customer Service Team Lead to join our team in a luxury retail shopping mall environment.About the Role:This is an exciting opportunity to lead a customer-facing team and drive sales growth through excellent service...

About The Peninsula Hong KongThe legendary 'Grande Dame of the Far East' first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience.Job DescriptionWe are seeking an experienced Front Desk Supervisor to manage and ensure the efficient running of Front Desk operations. The ideal...

At Prudential, we're committed to creating a culture where diversity is celebrated and inclusion is assured. This role is an exciting opportunity to join our Complaint Management team as a key partner in driving continuous improvements in customer experience.This position reports to the Senior Manager of Complaint Team and is responsible for managing a team...

We are Alter Domus, a leading asset management company with a presence in 23 countries.About UsAs one of the top 30 asset managers in the industry, we pride ourselves on our expertise and commitment to delivering exceptional results for our clients. Our team of over 5,000 professionals is dedicated to providing innovative solutions and unparalleled service....

About Dah Sing Financial Group A leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network. The Company's culture is built on caring, teamwork, and progressiveness. We foster an environment where individuals can grow and thrive, valuing uniqueness and diversity. Our goal is to create...

About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Officer to join our Customer Care Team. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key ResponsibilitiesHandle customer inquiries and requests via phone, email, and chatResolve...

About UsWe are the Pirata Group, a dynamic team of innovators behind the iconic Sheung Wan flagship branch of our good times temakeria, TMK Punk & Rolls.We're now looking for a seasoned Customer Service Team Lead to join our crew and drive exceptional guest experiences. As a key member of our team, you will work closely with our supervisor to oversee table...

Job Summary: As a Service Team Leader with Hermès, you will be responsible for delivering exceptional customer experiences and leading the service team to achieve retail excellence.Responsibilities:Customer Service: Identify customer needs, provide product information, and offer a high standard of customer service while maintaining a professional...

Job OpportunityThe Customer Service Officer will be responsible for handling customer inquiries and resolving issues related to group medical, individual financial, and wealth management products. The ideal candidate will have excellent communication skills, a strong understanding of financial products, and the ability to work in a fast-paced environment.Key...