Customer Relations Team Lead

At Prudential, we're committed to creating a culture where diversity is celebrated and inclusion is assured. This role is an exciting opportunity to join our Complaint Management team as a key partner in driving continuous improvements in customer experience.This position reports to the Senior Manager of Complaint Team and is responsible for managing a team...

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...

Job Description:We are seeking a highly skilled Customer Service Team Lead to oversee the end-to-end operations flow for Group and Medical hotlines at Prudential plc. This is an exciting opportunity for a seasoned professional to lead a team of customer service representatives, drive business growth, and deliver exceptional results.

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to join our team at Prudential plc. In this role, you will be responsible for overseeing the day-to-day operations of the Customer Service Centre(s) and ensuring the delivery of high-quality customer service.About UsAs a leading international life insurance group, Prudential plc is committed...

Wealth and Personal Banking (WPB) is a key business area within HSBC, responsible for delivering borderless banking and world-class wealth management to our customers. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.The team I am looking for will play a crucial role...

Why Choose Hang Seng Bank?Hang Seng is a leading financial institution that prioritizes service excellence. Our people are our greatest asset and play a vital role in enhancing performance for customers and providing best-in-class products and services.We seek to attract top talent by offering a dynamic working environment, career development opportunities,...

Cos Store Floor Manager Job DescriptionAs a key member of the Cos team, you will play a vital role in delivering exceptional customer experiences that drive sales and build a loyal customer base. With a focus on operational excellence, you will lead a dedicated team to achieve outstanding results.Key Responsibilities:Prioritize excellent customer service by...

Hypebeast, a leading global platform for contemporary culture and lifestyle, is seeking a skilled Barista to join its team in Hong Kong or Tokyo. As a premier destination for editorially-driven news and commerce, we're looking for someone with exceptional customer service skills and experience in managing daily operations and inventory management.**Job...

At King Deux Search & Consulting, we are dedicated to finding exceptional talent for our clients. We are currently seeking a highly skilled Customer Service Team Lead to join our team in a luxury retail shopping mall environment.About the Role:This is an exciting opportunity to lead a customer-facing team and drive sales growth through excellent service...

Job Title: Hospitality Team LeadWe are seeking a dedicated and experienced Hospitality Team Lead to join our Shangri-La team.About Us:Shangri-La is a renowned hospitality brand known for its exceptional service and luxurious properties worldwide.Key Responsibilities:Lead a team of stewards to ensure seamless delivery of food and beverage services.Maintain...

About the RoleWe're seeking a highly motivated Restaurant Team Lead to join Pirata Group.As a Restaurant Team Lead, you will oversee employees during your shift and ensure they complete their tasks efficiently. You will act as a reference point for employees and customers, addressing any issues that arise. You will also focus on providing exceptional guest...

Job DescriptionWe are seeking a highly skilled and experienced Strategic Communications Engineering Team Lead to join our team at Classy Wheeler Limited. In this role, you will be responsible for leading a small technical team to implement, maintain, and support various communication engineering-related systems/projects.Key Responsibilities:Lead a small...

Service Excellence at Hang Seng Bank Hang Seng Bank is constantly striving to enhance its performance and provide the best-in-class products and services to its customers. We seek to attract high-caliber talent to support our efforts. Key Responsibilities Assist in assessing operational risks and reviewing control procedures to ensure effective risk...

Job Summary:DBS Bank is seeking a skilled Digital Product Manager to drive the success of our online banking channel and product roadmap. As a key member of our Consumer Banking Group, you will be responsible for developing innovative AI-driven customer journeys, optimizing data-centric operations, and driving offshore customers' banking behavior...

We are currently seeking a high-calibre professional to join our branch network as a Wealth Management Team Lead at Hang Seng Bank Limited in Hong Kong. This is an exceptional opportunity to take on a leadership role and contribute to the success of our Retail Distribution team.About Hang Seng BankHang Seng Bank Limited is a leading banking institution in...

About HSBC LifeAt HSBC Life, we deliver on promises by providing life insurance products and services to clients in the Asia-Pacific region. Our team of high-performing individuals empowers employees to develop skills and explore new experiences.Key ResponsibilitiesManage and monitor the Customer Service team for INHK business to meet service standards and...

Job DescriptionWe are seeking a highly experienced and skilled Operations Team Lead to join our team at Pure Hong Kong. As a key member of our Trade Finance Operations team, you will play a crucial role in ensuring the smooth daily operations of the team.Key Responsibilities:To lead the team in meeting Department's goals of cost management, quality, and risk...

Residential Sales Team LeadHang Lung Properties is seeking a highly skilled and experienced Residential Sales Team Lead to join our team.About the Role:The successful candidate will be responsible for leading our sales team in formulating and executing sales strategies, conducting market research, and maintaining good relationships with sales agencies. They...