Customer Service Officer, Team Lead

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to join our team at Prudential plc. In this role, you will be responsible for overseeing the day-to-day operations of the Customer Service Centre(s) and ensuring the delivery of high-quality customer service.About UsAs a leading international life insurance group, Prudential plc is committed...

Job SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on our business. This position reports to the Senior Manager of...

Job Description:We are seeking a highly skilled Customer Service Team Lead to oversee the end-to-end operations flow for Group and Medical hotlines at Prudential plc. This is an exciting opportunity for a seasoned professional to lead a team of customer service representatives, drive business growth, and deliver exceptional results.

We are Alter Domus, a leading asset management company with a presence in 23 countries.About UsAs one of the top 30 asset managers in the industry, we pride ourselves on our expertise and commitment to delivering exceptional results for our clients. Our team of over 5,000 professionals is dedicated to providing innovative solutions and unparalleled service....

About HSBC LifeAt HSBC Life, we deliver on promises by providing life insurance products and services to clients in the Asia-Pacific region. Our team of high-performing individuals empowers employees to develop skills and explore new experiences.Key ResponsibilitiesManage and monitor the Customer Service team for INHK business to meet service standards and...

At King Deux Search & Consulting, we are dedicated to finding exceptional talent for our clients. We are currently seeking a highly skilled Customer Service Team Lead to join our team in a luxury retail shopping mall environment.About the Role:This is an exciting opportunity to lead a customer-facing team and drive sales growth through excellent service...

About The Peninsula Hong KongThe legendary 'Grande Dame of the Far East' first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience.Job DescriptionWe are seeking an experienced Front Desk Supervisor to manage and ensure the efficient running of Front Desk operations. The ideal...

Discover a rewarding career opportunity with Manulife, a leading international financial services group. As a Senior Customer Service Officer in our Customer Care Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced professional with a strong background in...

The role of Senior Customer Service Officer is to provide quality customer service through accurate and efficient counter transactions at branch and assist team for transactions checking.Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues.Promote digital banking services and products...

At Prudential, we're committed to creating a culture where diversity is celebrated and inclusion is assured. This role is an exciting opportunity to join our Complaint Management team as a key partner in driving continuous improvements in customer experience.This position reports to the Senior Manager of Complaint Team and is responsible for managing a team...

About HSBCHSBC is a world-class institution dedicated to delivering on promises made to our clients. As a leading global bank, we offer a wide variety of life insurance products and services throughout the Asia-Pacific region.Career OpportunitiesWe are seeking a high-calibre professional to join our team as a Manager Customer Service in our Insurance...

Job OverviewPrudential plc, a leading life insurance company, is seeking an experienced Key Customer Service Officer to join its team. This role requires delivering exceptional customer service while meeting key performance indicators (KPIs) and identifying opportunities for improvement.

About Dah Sing Financial Group A leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network. The Company's culture is built on caring, teamwork, and progressiveness. We foster an environment where individuals can grow and thrive, valuing uniqueness and diversity. Our goal is to create...

About UsWe are the Pirata Group, a dynamic team of innovators behind the iconic Sheung Wan flagship branch of our good times temakeria, TMK Punk & Rolls.We're now looking for a seasoned Customer Service Team Lead to join our crew and drive exceptional guest experiences. As a key member of our team, you will work closely with our supervisor to oversee table...

Job Summary: As a Service Team Leader with Hermès, you will be responsible for delivering exceptional customer experiences and leading the service team to achieve retail excellence.Responsibilities:Customer Service: Identify customer needs, provide product information, and offer a high standard of customer service while maintaining a professional...

OverviewDBS Bank (Hong Kong) Limited is a leading financial institution in Hong Kong, dedicated to providing exceptional banking services to its customers. As a Senior Officer, Customer Service Officer at DBS, you will be part of a dynamic team that strives to deliver outstanding customer experiences.

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their finances. With operations in Asia, Canada, and Europe, we provide a range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.