Customer Relations Team Lead

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our team members to excel in their roles and make a meaningful impact on our business. This position reports to the Senior Manager of...

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

The West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our team, you will be responsible for managing and supervising a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Manage and supervise a team...

OverviewMillions Kart Private Limited is a dynamic company that empowers individuals to reach their full potential in an entrepreneurial and inclusive work environment.About the RoleWe are seeking a highly skilled Customer Sales Executive to lead a team of representatives, providing exceptional customer service and support.ResponsibilitiesManage a team of...

As a key member of the SME Customer Service Team, you will play a vital role in delivering exceptional service to Dah Sing Bank SME Business Banking customers. Your primary responsibility will be to supervise and evaluate the team's activities to generate new business revenue and achieve set objectives.Main Responsibilities:Lead the team to provide all-round...

Job OverviewMillions Kart Private Limited is seeking a seasoned Sales Team Lead to spearhead our customer experience initiatives. As a key member of our team, you will be responsible for overseeing the customer service process, managing a team of representatives, and ensuring exceptional customer satisfaction.

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...

At Prudential, we are committed to creating a culture of diversity and inclusion, where our people can thrive and make a meaningful impact. As a key member of our Customer Contact Centre team, you will play a vital role in delivering exceptional customer experiences and driving business growth.This role reports to a senior manager and is responsible for...

Job Description:We are seeking a highly skilled Customer Service Team Lead to oversee the end-to-end operations flow for Group and Medical hotlines at Prudential plc. This is an exciting opportunity for a seasoned professional to lead a team of customer service representatives, drive business growth, and deliver exceptional results.

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to join our team at Prudential plc. In this role, you will be responsible for overseeing the day-to-day operations of the Customer Service Centre(s) and ensuring the delivery of high-quality customer service.About UsAs a leading international life insurance group, Prudential plc is committed...

As a key member of our Air Logistics team, you will be responsible for leading, directing, and optimizing your local customer care team to continuously provide customer excellence and sustainable growth.Your RoleYou will utilize your strong forwarding and market knowledge to drive service improvement activities, ensuring customer satisfaction with our...

Transforming Customer ExperiencesAt HSBC, we're committed to delivering exceptional customer experiences that exceed expectations. As a key member of our team, you'll play a vital role in shaping the future of our customer relations.Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and professional manner, ensuring a high level of...

We are seeking a highly skilled Sales Team Lead to join HKT as an Assistant Service Manager. The primary focus of this role is to lead a team of 3-4 Service Sales in achieving the sales target assigned for the year. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to understand and address customer...

**Job Summary**We are seeking a highly skilled IT Team Lead to join our team at Kerry Logistics (Hong Kong) Limited. The successful candidate will be responsible for leading the Development team, including hiring, training, and performance management.Key Responsibilities:Manage and lead the Development team, including hiring, training, and performance...

Wealth and Personal Banking (WPB) is a key business area within HSBC, responsible for delivering borderless banking and world-class wealth management to our customers. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.The team I am looking for will play a crucial role...

OverviewThe Account Team Unit (ATU) Lead is a key role within Microsoft that drives customer business outcomes through digital transformation. This individual will lead account teams to accelerate revenue growth, consumption, and usage, while demonstrating customer and partner obsession.ResponsibilitiesThe ATU Lead will be responsible for:Driving business...

Why Choose Hang Seng Bank?Hang Seng is a leading financial institution that prioritizes service excellence. Our people are our greatest asset and play a vital role in enhancing performance for customers and providing best-in-class products and services.We seek to attract top talent by offering a dynamic working environment, career development opportunities,...

The Job:We are seeking a seasoned marketing professional to lead our Portfolio Marketing team within the Consumer Business Group at HKT. This role will be responsible for Customer Portfolio Management, offering a dynamic opportunity for an all-rounded marketer to work with various brands that strive for differentiation and continuous growth.Key...

Cos Store Floor Manager Job DescriptionAs a key member of the Cos team, you will play a vital role in delivering exceptional customer experiences that drive sales and build a loyal customer base. With a focus on operational excellence, you will lead a dedicated team to achieve outstanding results.Key Responsibilities:Prioritize excellent customer service by...