Customer Services Excellence Lead

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to join our team at Prudential plc. In this role, you will be responsible for overseeing the day-to-day operations of the Customer Service Centre(s) and ensuring the delivery of high-quality customer service.About UsAs a leading international life insurance group, Prudential plc is committed...

At China Mobile Hong Kong Co. Ltd., we are seeking an experienced Digital Transformation Lead to spearhead the development of digital intelligent tools in customer service, empowering frontline production and complaint handling while facilitating high-quality services and precise marketing.Key Responsibilities:Drive the construction of digital intelligent...

Manulife Customer Contact Center OpportunityThis role is perfect for individuals who are passionate about delivering exceptional customer service and making a positive impact in the lives of our customers. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.About...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Excellence Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various channels.Job DescriptionDeliver timely and effective responses to customer inquiries through phone,...

About the RoleWe are seeking a highly skilled and dedicated Customer Service Assistant to join our team at Blue Care. As a key member of our customer service department, you will be responsible for providing exceptional service to customers, handling various inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide...

About the RoleWe are seeking an exceptional Senior Customer Service Representative to join our team at Manulife (International) Limited. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients and ensuring their needs are met with professionalism and dedication.Responsibilities Handle...

About the RoleWe are seeking an exceptional Team Lead to join our dynamic team at TMK: Rap & Rolls in Wan Chai, bringing their expertise and charisma to elevate the guest experience.The successful candidate will lead a team of employees during their shift, ensuring tasks are completed efficiently and effectively. They will also serve as a reference point for...

Unlock Your Potential as a Sales Excellence LeadWe are seeking an exceptional individual to join our team as a Sales Excellence Lead, where you will have the opportunity to make a significant impact on our customer service experience.About the RoleIn this key leadership position, you will be responsible for managing a team of representatives, overseeing the...

Unlock Your PotentialAt Shangri-La, we are committed to delivering exceptional service and support to our customers. We are seeking a highly skilled Senior Support Specialist to join our team!About the RoleWe offer a competitive salary of HKD 50,000 - 70,000 per month, depending on experience.This is an exciting opportunity for a customer-focused individual...

Job Description:This is a highly challenging and rewarding role for an experienced professional in customer experience management.About Hang Lung PropertiesHang Lung Properties is a leading Hong Kong-based luxury retail property developer, with a strong focus on delivering exceptional customer experiences across our portfolio.Main Responsibilities:Develop...

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.About the RoleThe successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.Key Responsibilities:Maintain accurate records of license renewals...

Company Overview China Mobile Hong Kong Co. Ltd. is a leading telecommunications service provider in Hong Kong, committed to delivering exceptional customer experiences through innovative solutions and services.

Unlock Your Potential at Hang Seng Bank LimitedA Career with Hang Seng Bank LimitedHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a...

Job DescriptionWe are seeking high caliber professionals to join us as Branch Service Executive I (C) at Hang Seng Bank Limited.Company OverviewHang Seng is committed to service excellence, continually enhancing performance for customers and providing best-in-class products and services. Our employees are our most valuable resources in the bank.Salary and...

About the RoleWe are seeking a seasoned Senior Operations Manager to join our team at TaiKang (Hong Kong) Preparatory Office. In this pivotal role, you will oversee the daily operations of our customer service teams, ensuring seamless interactions with internal and external customers.The ideal candidate will have a minimum of 10 years of experience in...

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

Job Description:We are seeking an experienced Customer Experience Excellence Manager to join our team at Bank of China (Hong Kong) Limited.About the Role:The successful candidate will be responsible for handling customer complaints and feedback in a timely manner, while minimizing reputational risk and aligning with overall business strategies.Liaise with...

Company OverviewManulife is a leading international financial services group that helps people make informed decisions about their financial futures. With a presence in Asia, Canada, and Europe, we provide a wide range of financial advice, insurance, and wealth management solutions for individuals, groups, and institutions.About the RoleWe are seeking an...