Customer Service Representative with a Passion for Excellence

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Assistant to join our team at Blue Care. As a key member of our customer service department, you will be responsible for providing exceptional service to customers, handling various inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Provide top-notch customer service via phone, email, or in-person interactions
  • Process medical claims, vouchers, and pre-approvals efficiently and accurately
  • Filing and administrative tasks, including data entry and record management
  • Participate in ad-hoc projects as assigned by your line manager
Requirements:
  • Excellent communication and interpersonal skills
  • Hands-on PC knowledge with strong numeric sense
  • Ability to work effectively in a team environment
  • Flexibility to work non-traditional hours, including weekends and public holidays
Estimated Salary Range:

$40,000 - $60,000 per annum, depending on location and experience

About AIA:

AIA is a leading healthcare provider committed to delivering high-quality services to our customers. We offer a dynamic and supportive work environment that fosters growth and development.



  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About the RoleWe are seeking an exceptional Senior Customer Service Representative to join our team at Manulife (International) Limited. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients and ensuring their needs are met with professionalism and dedication.Responsibilities Handle...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Cathay Pacific Airways Limited. In this role, you will be the primary point of contact for customers, providing exceptional support and resolving issues in a timely and professional manner.About the RoleThis is an excellent opportunity for individuals who possess strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    Manulife Customer Contact Center OpportunityThis role is perfect for individuals who are passionate about delivering exceptional customer service and making a positive impact in the lives of our customers. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.About...


  • Hong Kong, Central and Western District, Hong Kong SAR China Telos Education Full time

    We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Telos Education. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their children.The ideal candidate will have a friendly and positive attitude, with excellent communication skills and the ability to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job Overview We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott International. This role is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences. As a Customer Service Representative, you will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and quality responses to their enquiries.You will work closely with our internal teams to resolve...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Manulife Contact Center team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key ResponsibilitiesHandle customer inquiries and resolve issues via phone...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full time

    The Customer Service Representative will play a vital role in delivering exceptional customer experiences through various touchpoints, including inbound and outbound activities. The ideal candidate will possess strong analytical skills and a customer-centric mindset, with a passion for growth and development in the insurance field.Key Responsibilities:Liaise...


  • Hong Kong, Central and Western District, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time

    Customer Service AdvisorOur global Operations team enables us to offer worldwide shipping to over 180 countries, including same-day delivery to major cities, while providing a seamless shopping experience across mobile, tablet, and desktop, with easy returns.We have 9 distribution centers and 11 Customer Care centers that operate in 11 different languages...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at China Mobile Hong Kong Co. Ltd.As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers. Your primary duties will include:Processing after-sales service orders and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.About The JobThis is a full-time position...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    At Company 28 - Manulife (International) Limited, we're seeking a talented International Customer Service Representative to join our team.About the Role:We're looking for someone who is passionate about delivering exceptional customer experiences. As an International Customer Service Representative, you will be the primary point of contact for customers,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg Accounting Operations: Customer Financial Services RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our Hong Kong Customer Financial Services department as a Customer Financial Services Representative. As a key member of our team, you will be responsible for ensuring the collection of aged receivables and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    As a Customer Service Representative with Prudential plc, you will play a vital role in delivering exceptional service to our customers and distributors. We are looking for a highly motivated and organized individual to join our team.About UsPrudential's purpose is to be partners for every life and protectors for every future. Our company values diversity...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full time

    Job SummaryThe Hong Kong Federation of Youth Groups is seeking a Customer Service Representative to provide exceptional service to our customers in a fast-paced coffee shop environment.Key Responsibilities• Provide excellent customer service and ensure customer satisfaction• Maintain a clean and organized store environment• Work effectively as part of...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full time

    About The Role:The Cigna Group is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Liaise with internal teams and external parties to fulfill customer requestsProvide administrative...


  • Hong Kong, Central and Western District, Hong Kong SAR China New World Millennium Hong Kong Hotel Full time

    **Customer Service Excellence at New World Millennium Hong Kong Hotel**We are seeking a skilled Customer Service Representative to join our team at New World Millennium Hong Kong Hotel. As a key member of our front desk team, you will be responsible for handling phone calls and responding to guests' inquiries in a courteous and efficient manner.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at HKT. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.Handle inbound and written inquiries from customers regarding policy application status, product information, and claims...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and complaints in a timely and professional...