Customer Experience and Trends Analyst

We are a Netherlands-based company specializing in the management of multiple ecommerce businesses. With our extensive experience and expertise, we oversee the operations and logistics of various ecommerce enterprises, ensuring smooth and efficient processes. Through our dedicated efforts, we strive to drive growth and success for the ecommerce companies we...

OverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences and building long-term relationships with our customers. As an Employee Services Executive, you will play a critical role in achieving this goal by providing high-quality customer contact services, supporting teams in various locations, and focusing on...

A Day in the Life of a Floor ManagerAs a Floor Manager at COS, you'll play a pivotal role in shaping the customer experience. Your day will be filled with opportunities to inspire, motivate, and guide your team to deliver exceptional service. You'll be responsible for driving sales growth, analysing sales data, and collaborating with the store manager to...

Job Title: Service Efficiency AnalystGT Ecom is seeking a highly skilled Service Efficiency Analyst to join our team. As a Service Efficiency Analyst, you will be responsible for analyzing customer service data to identify trends and areas for improvement.Key ResponsibilitiesAnalyze customer service data to identify trends and areas for improvement.Develop...

At DBS Bank, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. We are seeking a skilled Senior Data Analyst - Customer Insights to join our team in Hong Kong.About the Role:We are looking for a highly motivated and analytical professional to assist businesses in understanding market environments and...

We are seeking a skilled Food Service Attendant to join our team at El Gordo Tacos and Grill in Hong Kong SAR. This is a fantastic opportunity to work in a fast-paced environment and develop your skills in food preparation, customer service, and team management.About the RoleAssist in food preparation and presentationProvide exceptional customer service and...

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport...

Data-Driven Customer Experience Manager NeededWe are seeking an experienced Data-Driven Customer Experience Manager to join our team at Projob21 Ltd. In this role, you will be responsible for analyzing customer data to identify trends and patterns, developing targeted strategies to improve customer experience, and collaborating with cross-functional teams to...

The RoleWe are seeking a full-time Data Analyst for Customer ExperienceResponsibilitiesAnalyze customer service data to identify trends and areas for improvement.Develop and maintain dashboards tracking key performance indicators (KPIs) via Looker Studio and Power BI.Provide actionable insights to enhance service efficiency and quality.Identify gaps in...

About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...

Business Analyst - Legal Background (Fresh Graduate Welcome) We are looking for a passionate Business Analyst with a legal background who is enthusiastic about the potential of AI. Key Responsibilities: Conduct thorough analysis of business processes and identify opportunities for improvement using AI technologies. Work closely with technical teams to...

We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...

Company OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...

About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...

The Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...

We are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: DEX - Digital Experience Hong Kong Special Administrative Region of China Cathay Pacific Application Deadline: 04 Apr 2025 Role Introduction Reports to: Head...

Join our team as a Membership Supervisor and contribute to delivering exceptional customer experiences at the West Kowloon Cultural District Authority. In this role, you will be responsible for handling membership transactions, promoting members' benefits, and collaborating with colleagues to ensure efficient operations.To succeed in this position, you will...

**Company Overview:**APM Monaco is a dynamic luxury retail company seeking a skilled Customer Care Manager to join our team. Our diverse workforce is passionate about delivering exceptional customer experiences, and we're committed to fostering a collaborative culture.

About GT EcomGT Ecom is a Netherlands-based company with extensive experience in managing multiple ecommerce businesses. Our expertise spans the operations and logistics of various ecommerce enterprises, ensuring seamless and efficient processes.