Customer Service Insights Expert

Manager, Customer Insights & Community Development JOB OBJECTIVES This position is responsible for tirelessly endeavoring to generate actionable quantitative insight on customer (Supplier and buyer sides) and B2B trade, to derive better understanding of customers of different market segments, to drive proposition design on customer experience, customer...

Customer Service ExpertAs a Customer Service Expert at Island Shangri-La, Hong Kong, you will be responsible for providing exceptional service to our guests. This includes responding to their needs, resolving any issues that may arise, and ensuring that they have a memorable stay with us.To succeed in this role, you must possess excellent communication and...

As a Customer Insights Specialist, you will play a crucial role in providing valuable insights to company executives by analyzing customer service data. You will be responsible for building, optimizing, and monitoring data, and developing and tracking operational goals for the Customer Service department.Main Responsibilities:Design and enhance data...

Job DescriptionWe are seeking an experienced Customer Insights Manager to join our team at Global Sources. The successful candidate will be responsible for driving business growth by leveraging customer insights and data-driven decision making.

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

About CitiCiti is a leading global bank that has been connecting millions of people across hundreds of cities and countries every day for over 200 years. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients, helping them meet their biggest opportunities and face the world's toughest...

At AIA International Limited, we are committed to creating a healthier, more sustainable future for everyone.We aim to achieve this by fostering a culture of innovation and collaboration that drives meaningful change.About the RoleThis role is responsible for handling customer inquiries and complaints related to various activities within our operation...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

Moody's Investors Service is a leading provider of credit ratings and research. We are seeking a Financial Data Insight Specialist to join our Data & Analytics team in Hong Kong.In this role, you will be responsible for performing financial statement analysis using accounting and finance principles to read and understand financial statements and other...

At DBS Bank, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. We are seeking a skilled Senior Data Analyst - Customer Insights to join our team in Hong Kong.About the Role:We are looking for a highly motivated and analytical professional to assist businesses in understanding market environments and...

We are Classy Wheeler Limited, a luxury retail company that collaborates with high-end clients in Hong Kong.Job ResponsibilitiesDeliver exceptional customer service by addressing inquiries and concerns.Manage complaints through effective escalation processes.Provide expert consultation to meet customers' needs and preferences.Cooperate with internal and...

Job Description:We are seeking an exceptional individual to provide independent, unbiased insights on Asian Consumer Discretionary/Staples companies to our clients. As a key member of our team, you will be responsible for conducting in-depth research and analysis on these companies, identifying trends and opportunities, and communicating your findings...

We zijn op zoek naar een Customer Solutions Expert die zich kan inzetten voor onze klanten en ons bedrijf. Als Senior Manager, Customer Solutions & Engineering, word je verantwoordelijk voor de klanttevredenheid, de veiligheid en de prestaties van apparatuur. Je moet in staat zijn om de verkoop van servicereparaties te managen en de hoeveelheid verkoopleads,...

At Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet...

Pioneering Cross-Region Customer ProgramsWe are looking for an experienced Marketing Manager, Insights Consulting to join our team. As a key member of our team, you will be responsible for developing and pioneering cross-region customer programs that drive business growth and development.Key ResponsibilitiesBe the Voice of Customer and inform market dynamics...

E.C Technology Ltd. is now hiring a seasoned Premier Customer Support Expert to join our team!Job SummaryIn this critical role, you will be responsible for providing exceptional IT support services to our valued VIP clients, ensuring their complete satisfaction.Key ResponsibilitiesAct as the primary point of contact for VIP users, responding to their...

International Executive Service Corps is seeking a Mortgage Loan Processing Expert to support our team in Loans & Credit Operations.Your key responsibilities will include:Assisting the team supervisor in mortgage loan application processing and verifying data accuracyMonitoring and managing HKMCI MIP applications through IIDSProviding exceptional customer...