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Customs Partner Analyst
2 weeks ago
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Title: Customs Partner Analyst
Location: Hong Kong Direct reports: 0
Your responsibilities as a Customs Partner Analyst include, but are not limited to the following:
- Validate information required to clear customs in various countries
- Digitally prepare documentation required to customs clear goods to various partners across APAC
- Manage inbound and outbound shipments for multiple different clients utilizing Flexport Customs Services
- Work with clients, manage expectations, and have a client-centric approach - Be obsessed with the client and work with them to find solutions and think outside the box.
- Organize and digitally store inbound documentation
- Validate classifications provided by our clients and provide advice to clients
- Identify the potential for the use of a Preferential Trade Agreement on a per-shipment basis
- Maintain excellent working relationships with clients by providing first-in-class customer service. Become and be a trusted trade advisor to clients.
- Invoice clients through our in-house bespoke software
Prerequisites:
- 0-2 years of current experience in customs, including experience in handling customs declarations.
- Ability to handle high volumes
- Excellent communication, interpersonal, and organizational skills.
- Next-level logistical problem-solving skills, and finding solutions to complex client problems is a must.
- An obsession with client happiness. You succeed when they succeed.
- Familiarity with Customs product classification and the APAC country tariffs is a plus
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
- High level of computer literacy. No paper. All digital.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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